TEC Blog

Discussing Enterprise Software and Selection

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.


Adeon CXInsight TEC Certified

  • Source:
  • Written By: Yu Chen
  • Published: October 21 2010
Today’s product lifecycle management (PLM) is an ever-growing and flexible container for holding a variety of functionality and it has become more important to treat PLM adoption as a phased endeavor with prioritized requirements. PLM adopters (especially first-time and early-stage adopters) should give their priority to urgent areas where quick but significant results can be expected. I Read More

Linking S&OP and CPFR (For Retailers' and Manufacturers' Sakes): An Executive Panel Discussion

My recent blog series on the JDA FOCUS 2010 user conference focused primarily on JDA Software’s strategy and product roadmap on the heels of its recent acquisition of i2 Technologies. But FOCUS 2010 was reportedly the largest vendor’s conference ever, with more than 1,700 registered attendees, more than 100 customer presentations, and nearly 300 total sessions. Now, I concur with Read More

Is Social Media Going to Kill Sales Cold Calling?

Are you still using cold calling for sales? Do you have a strategy when approaching potential customers over the phone or is it mostly a shot in the dark? Are you aware that you can use social media for sales, which has advantages over cold calling? In order to answer these questions, let’s take a look at how cold calling and social media can help you with three of the most important rules of Read More

Up Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM

Recently, I had the pleasure of speaking with Martin Schneider, Senior Director of Communications at SugarCRM where he provided information about the company, Sugar 6 (latest version), and social customer relationship management (SCRM). In this first up close and personal blog post, Martin will discuss what made Sugar CRM the most successful open source CRM product and one of the best CRM products Read More

Microsoft Dynamics AX: The Chosen One Among Microsoft Dynamics ERP Equals? - Part 3

Part 1 of this blog series positioned all four Microsoft Dynamics enterprise resource planning (ERP) product lines and concluded that Microsoft Dynamics AX [evaluate this product] has been selected as the ace in the Dynamics ERP lineup and a global “platform” player in selected industries. In other words, the product has been providing an industry-enabling layer upon which certified partners can Read More

5 Ways to Effectively use Social Media to Conduct Your Job Search

  • Source:
  • Written By: Sherry Fox
  • Published: October 8 2010
In Using Social Media Tools for Recruiting Talent, I discussed how more and more businesses today are using social media tools for attracting and finding the right person to fill a position. This current post will focus on the job seeker. It’s no secret that the last few years has seen unemployment rates rise well above the norm. In fact, recent numbers show that—while things are slowly getting Read More

Exploring Epicor Productivity Pyramid - Part 2

Part 1 of this blog series introduced Epicor Software Corporation’s set of tools called the Epicor Productivity Pyramid. The Pyramid enables one of Epicor’s main business strategies: to extend the value of several of its mature enterprise resource planning (ERP) applications by making enterprise data readily and easily available to all stakeholders. My blog post then zoomed on to the Epicor Read More

How to Make People More Willing to Share Knowledge in Their PLM Environment

  • Source:
  • Written By: Yu Chen
  • Published: October 7 2010
In Why Some People Don’t Like PLM, Graham McCall said that some product lifecycle management (PLM) users’ reluctance to share knowledge with others is the obstacle toward higher acceptance of PLM. I thought his point made perfect sense, and my instant reaction was to ask myself: How can this problem be resolved? Ideally, a PLM system is a platform for people to work together. This means that Read More

PROACTIS: The Best-kept Secret in Indirect Spend Management? - Part 2

Part 1 of this blog series introduced PROACTIS, a UK- and US-based specialist vendor of spend control and e-procurement solutions with accredited partners worldwide. I had the chance to meet the company during my attendance of UNIT4’s UK user event in early 2010, where PROACTIS was an exhibiting partner. The article then expanded on the company’s history, its procure-to-pay Read More

Ask the Experts: What’s the Difference between ASP and SaaS?

  • Source:
  • Written By: Jorge Garcia
  • Published: October 1 2010
This interesting question recently arrived in our Ask the Experts inbox, so I thought I’d write a brief post clarifying the difference between ASP and SaaS models.TEC’s Take on ASP and SaaS Perhaps not surprisingly, Wikipedia’s definitions for these two terms contribute to the confusion: An application service provider (ASP) is a business that provides computer-based services to Read More
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