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Thursday, September 21, 2006  Volume 4, Issue 1946
Get The Facts …
A New Customer Relationship Management Framework: Twenty-first Century Necessity, or Blowin' in the Wind?
by Paul Greenberg
The business ecosystem has shifted focus from corporation to customer, and the location of value has changed with it. Where value had historically been located in products and services, it is now located in the value produced by the customer.
Featured White Papers & Case Studies
11 Criteria for Selecting the Best ERP System Replacement How to Embrace CRM and Make it Succeed in Your Organization
CRM Evaluation Guide: 100+ Questions CRM Consultants Get Paid To Ask Security Solutions for Small Businesses and Remote Branch Offices
Scheduling Resource Demand in a Concurrent Engineering Environment Customer Focused Self-service: Building the Balanced Business Case
AlphaMedica Gets Clean Bill of Health with QuickBooks Enterprise Solutions (Case Study) Best Business Practices for System and Process Integration
IBM PLM Relational Product Developement (RPD) Using Web Technology for Competitive Advantage
A Made2Manage Systems Customer Profile: The Story of Jasper Seating Company, Inc. (Case Study)

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Market News

Gallup and TEC Form Alliance to Meet Government and Industry Demands for Successful Enterprise Transformation

Gallup teams up with TEC to add IT assessment to its comprehensive business transformation assurance services, and to drive growth for public and private sector clients

The Gallup Organization and Technology Evaluation Centers Inc. have joined forces in a strategic alliance. The mission: to complement Gallup 's Transformation Success Assurance services with TEC's experience and methodologies in IT evaluation, analysis, and ...

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Related Articles and Current Research Notes
Architecture Evolution: Service-oriented Architecture versus Web Services
Architecture Evolution: From Web-based to Service-oriented Architecture
Architecture Evolution: From Mainframes to Service-oriented Architecture
Fear of the Unknown, the Art of War, and Competitiveness
Creating a Business from a Project
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Last updated 9/20/2006 9:43:32 AM