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Issue 2141
Spotlight on Project Management

As business performance management (BPM) has expanded into virtually all areas of business, project managers have been broadening their soft management skills. In today’s feature podcast, A Project Manager’s Guide to Business Performance Management, you’ll learn what project managers can borrow from BPM to streamline service delivery, optimize operations, and improve customer satisfaction.

In project management, success or failure is often determined by stakeholders, not project managers. Read Project Portfolio Management’s Missing Functional Link: Stakeholder Management to find out how successful implementations take stakeholder needs into consideration by breaking down the communication barriers experienced by varying players, such as IT, operations, customers, and management.

Professional service organizations are defined by the fact that they are project-centric, and that the very services they sell and deliver are projects. The case study Professional Services Automation Success Story looks at how a fast-growing software vendor found the professional services automation (PSA) system it required to support the company’s rapid growth—and one that would provide badly needed integrated time and billing capabilities.

The Path to Realization: Predictive Service Execution for Professional Service Firms is an informative white paper that examines the concept of realization, similar to the notion of margin in product companies, and the standard metric by which professional service firms are measured.

To find out which project portfolio management (PPM) and business performance management (BPM) systems are best suited to your organization’s business model and special requirements, visit TEC’s PPM Evaluation Center and BPM Evaluation Center.

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Feature White Papers
E-learning Best Practices Unlocking Silos: MOSS 2007 and Morello Ensuring a Successful PLM Implementation
Oracle Global IT (GIT) Streamlined Security Network Protection with Open Space Security How to Assess Unix Configurations with NetIQ
Customer Communication: Managing the Digital Deluge Energy Innovator Implements a New Business Model with mySAP March of Dimes Follows the Path to a Paperless HR Department
Professional Service Automation (PSA) Success Story: Metastorm Top 10 Considerations for Choosing a Server Virtualization Technology The Path to Realization: Predictive Service Execution for Professional Firms
Using Microsoft Dynamics CRM Analytics Foundation to Build a Complete Business Intelligence Solution Integrating Vulnerability Assessment and Remediation: Guidelines to Maximize Performance and Benefits

Today's Sponsor

Podcasts / Web Casts / Live Events
Web Casts / Webinars
Title Date Presenter  
BPM Real-world Successes: Adapting to Regulatory Changes at EPCOR
ebizQ Register
Turning Information into Action with Collaborative Reporting for Microsoft Reporting Services and Radius90
Maximizer Software Register
Making SAP More Agile with Event-driven SOA
ebizQ Register
Unified Communications: Is Your Network Ready for the Future?
VoIP-News Register
Who Are Your Most Profitable Customers? What Are Your Top 10 Most Profitable Products?
Applix Register
Mobilize your Sales Staff with BlackBerry and CRM
Maximizer Software Register
Essential Online Solution—Are You Getting the Most Out of Your E-commerce?
VAI Register
VoIP for the Microenterprise: Why Choose Hosted?
VoIP-News Register
Managing Your Network for Business Continuity Webinar
ITManagement Register

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