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Volume 4 Issue 120
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Astute Social Relationship Management
How can you take what people are saying about your company in social media and turn that into marketing, customer service, and product development opportunities? In his latest blog post, TEC analyst Gabriel Gheorghiu looks at Astute SRM, the software that monitors Twitter, Facebook, and millions of blogs and forums for chatter about your company—and then feeds that information directly into your CRM system.

Social Media and Collaboration: Not for "Serious" Manufacturers? Think Again
Think social media and collaboration tools are just for little guys and up-and-comers? Not so. Creative new ways of improving communications between customers, employees, and business partners is fast becoming a success factor for companies of all sizes. Learn more, as TEC analyst Gabriel Gheorghiu sets out some powerful reasons why you should take social media and collaboration more seriously—starting now.

Industry Insider
TEC principal analyst P.J. Jakovljevic sits down with a legendary vendor to give you an inside look at collaboration and cloud computing: Inside the Age of Social Enterprise with Salesforce.com.

Compare CRM Software Now
Compare customer relationship management (CRM) solutions using TEC Advisor, according to your organization's needs and characteristics. It's free, fast, online, and easy—and you'll see the results immediately.

Compare CRM Software FREE

Compare ERP software FREE

Special Offer: Executive White Papers
Hosted IP Voice Brings Benefits of the Cloud to SMB Communications
Small businesses have very specific needs when it comes to telephony systems. To compete, they must be not only cost effective, constantly and seamlessly connected, and feature-rich, but also flexible, easy, and scalable. Hosted IP voice leverages VoIP and the cloud to bring those benefits. Learn more now.

Executive Whitepaper: Wi-Fi Calling for Business
Convergence can extend the value of information and communications technology (ICT) investments and reduce costs and risk, while creating a productive workforce. Wi-Fi calling, in which mobile phones seamlessly hand off between Wi-Fi and cellular networks, can enhance coverage and service delivery while lowering costs.
Learn more now.

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Bridging the Lean Performance Gap: How Manufacturers Can Achieve Real Lean and Real Results
Timesheet Software For Client Billing: A Buyer's Guide
The 2011 Buyer's Guide to Accounting and Financial Software
Building Capabilities Leveraging Alternate Solution Deployments

IT Events Center: Click to Register!
TDWI World Conference: In-depth BI and DW Education Oct 30–Nov 4
Master Data Management Nov 1
GigaOM RoadMap Nov 10
Ovum Webinar: People-Centric IT for Real Business Results Nov 10
The Consumerization & Mobility Summit Nov 10
Gartner Identity & Access Management Summit Nov 14–16
Hybrid IaaS: Coming of Age Nov 24
Enterprise Collaboration Nov 30
Gartner Data Center Conference Dec 5–8
IT Governance and Planning Dec 7

About Technology Evaluation Centers (TEC)
TEC is the leading advocate for the enterprise software purchaser. By providing
objective technology research, detailed information about vendors and solutions,
Web-based software evaluation and selection services, and expert advice, TEC
helps private- and public-sector organizations choose the best enterprise software
solutions for their unique business needs—quickly, impartially, and cost-effectively.




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