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NEWSLETTER
Volume 5 Issue 63
IN THIS ISSUE Follow TEC on Twitter  TEC on Facebook  TEC's RSS Feeds
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  Better Performance Management for Service Companies
  Business performance management (BPM) isn’t easy for service organizations. You need to measure things that are hard to quantify—like customer satisfaction. Today, TEC analyst Jorge García reviews "Metrics Maneuvers"—a handy BPM primer that walks service providers through the basics of designing and applying meaningful key performance indicators.


  Assessing FinancialForce.com’s Early Years
  In less than three years, FinancialForce.com has put together an impressive lineup of cloud solutions for billing, accounting, and professional services automation (PSA)—not to mention a budding partner ecosystem. But according to TEC principal analyst P.J. Jakovljevic, that’s just the beginning. Learn what FinancialForce.com has in store in P.J.’s latest article.


  Compare BPM Software
  Use TEC Advisor online to compare business performance management (BPM) solutions, according to your organization's characteristics and needs. It's free, fast, online, and easy—and you'll see the results immediately.

Compare BPM Software FREE



  Compare ERP software FREE


  Market News
  The 14th Vendor Shootout for ERP
View live scripted demonstrations from software industry leaders, including: Oracle, Infor, Epicor, IQMS, SAP, Microsoft Dynamics, Abas, Plex, and Sage.

Focus: Manufacturing and Distribution
Where: Baltimore, MD
When: June 21–22, 2012

Why you should attend:
• Jumpstart your evaluation and selection project by comparing up to nine ERP
  solutions in just two days
• Evaluate your existing software against top industry players
• Get up close and personal with a selection of the best solutions in the marketplace
• Get an expert perspective from Technology Evaluation Centers

Take part in the most informative and interactive software vendor event in the industry. Space is limited, so register now to secure your place!



  Popular IT White Papers
  Private Cloud ERP in a Hybrid Cloud Deployment
Achieving Efficient Governance, Risk, and Compliance (GRC) through Process and Automation
Thriving in Crisis: How to Effectively Manage a Product Recall through IT
Seven Steps to Building a Business Case for ERP
Enabling iPhones in the Enterprise
Taking Control: Improved Inventory Visibility Leads to Lean Success
Must-have ERP Features for the Automotive Industry
Reporting for Midsize Companies: Empower Your Business with Self-service Reporting


 
IT Events Center: Click to Register!
Gartner IT Infrastructure & Operations Management Summit 2012 June 5–7
GEM Forum for CEE, SEE, and CIS June 7–8
Gartner Security & Risk Management Summit June 11–14
info360 Conference and Expo June 12–14
GEM Forum Nordics June 19–20
GigaOM Structure June 20–21
The 14th Vendor Shootout for ERP June 21–22
Data Protection & Privacy Compliance July 17–19
TDWI World Conference July 29–Aug 3


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  Industry Watch: This Week in Enterprise Software News
  Here's a sampling of what's in the news this week.

Software Selected, Implemented, and Put to Good Use
Horticultural tools distribution business goes live with Sage ERP X3
wholesale and retail trade
TEC profile for Sage ERP X3
Compare ERP software for distribution now!
Press release
"The 127-year-old company A.M. Leonard, which currently operates mostly via catalog and Internet commerce, selected Sage ERP X3 to replace its aged legacy system. The Sage product was chosen mainly because of its rich functionality and capability to make modifications and, notably, because they liked the people who sold the software. The entire implementation project took less than four months, which is a good result considering seven major modifications were made." — Aleksey Osintsev, TEC Research Analyst
Pinnacle Oil selects Deacom ERP for its operations
manufacturing
TEC profile for Deacom ERP
Compare ERP software for process manufacturing now!
Press release
"Pinnacle Oil, a manufacturer and packager of lubricant products, has chosen Deacom to provide a single system to replace a variety of applications currently in use, such as CRM, inventory management, EDI, production scheduling, and dock scheduling. Deacom ERP supports all the company’s requirements and provides the desired reporting and data visibility and extraction capabilities." — Aleksey Osintsev, TEC Research Analyst
Hargreaves Services upgrades to Sage ERP X3
manufacturing, distribution
TEC profile for Sage ERP X3
Compare ERP software for mixed-mode manufacturing now!
Press release
"Hargreaves Services is a longstanding Sage 500 ERP customer. The British company (four major divisions: production, energy and commodities, transport, and industrial services) processes, handles, and transports bulk materials. The company outgrew its existing Sage software and was looking for a higher level system able to support multiple business processes and a larger number of users. Having also reviewed Microsoft Dynamics AX and SAP products, Hargreaves Services selected Sage ERP X3 to support its current operations. The company also believes it will allow the business to expand into other regions." — Aleksey Osintsev, TEC Research Analyst
 Read all of this week's industry news commentary on the TEC Blog.  

Got news?

Contact TEC's editors now



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objective technology research, detailed information about vendors and solutions,
Web-based software evaluation and selection services, and expert advice, TEC
helps private- and public-sector organizations choose the best enterprise software
solutions for their unique business needs—quickly, impartially, and cost-effectively.
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