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NEWSLETTER
Monday, July 3, 2006  Volume 4, Issue 1888
Get The Facts …
CIO Horror Stories and What They Mean For Vendors
by Olin Thompson
Customers and vendors do not always see eye to eye as illustrated in the following horror stories about how customers have been treated by vendors. The vendors did the opposite of selling; they pushed these companies away.
 
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State of the Art in TCO: Managing the Total Cost of Ownership The Seven MegaTrends of Professional Services
CRM Evaluation Guide: 100+ Questions CRM Consultants Get Paid To Ask The Advantage of Process Oriented versus Modular Structured ERPs
The Business Benefits of Service-oriented Architecture: A Guide for Manufacturing Executives Software Assessment Powered by Innovative Technology at Newport Corporation (Case Study)
Tame the Two-headed Monster: Cost Efficiency and Revenue in Customer Service

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Related Articles and Current Research Notes
Microsoft Takes A Shot at the Business Intelligence Market
The Fashion and Apparel Retailers' Conundrum
The Intricacies of Global Retail Sourcing
The Gain and Pain of Global Retail Sourcing
Federal Procurement Essentials: Sealed Bidding
LIVE Events
Title Date Time Presenter  
HR Data Warehouse From Design to Build to Analysis
7/12/2006
11:00 am CDT
IHRIM Register
SmallBusinessVision – A Gartner Event
7/25/2006
all day
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IHRIM’s Managing for Success: Essentials for Managing Vendor Relationships
8/17/2006
all day
IHRIM Register
CRM Certification Course from BPT Partners, Washington DC
9/19/2006
all day
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Last updated 6/30/2006 1:04:30 PM