If you have trouble reading this, please click:
http://www.technology-evaluation.com/news/20041109.html
 
NEWSLETTER
November 9, 2004  Volume 4, Issue 1408
Get The Facts …
CRM: Creating a Credible Business Case and Positioning It with the CEO
Part Two: Linking CRM with Organizational Direction

by Glen Petersen
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility implies that the document clearly delineates assumptions regarding cause and effect plus the mechanism that will be used to assess results and declare success.
 
Are you interested in BPM
or a BPM Vendor?

TEC is looking for qualified BPM vendors and prospects that are looking into BPM software.

What's your role?
BUYER or VENDOR

 
Featured White Papers
On-Demand BPO: Enabling Information Delivery Using The Citrix Metaframe Access Suite Managing Regulatory Compliance across PLM
Sarbanes-Oxley and You: How Sarbanes-Oxley Will Affect Private Companies Take the Guessing Out of Investing with Intentia's Opportunity Analyzer
Performance Management: An Ex-Industry Analyst's View Save Time and Money When Buying Software
Delivering the Business Value of Automating Business Processes to Small and Medium Enterprise Giving ERP the Flexibility to Push and Pull
RFID Solutions to Achieve Significant Cost Savings
 
Related Articles and Current Research Notes
CRM: What Is It and Why Do It? Part One: Historical Background
Differences in Complexity between B2C and B2B E-commerce
SSA Global--The Right Product Strategy
Not All Acquisitions Happen: JDA and QRS Part Two: Market Impact
Not All Acquisitions Happen: JDA and QRS Part One: Event and Market Impact
LIVE Events
Title Date Time Presenter  
Advanced Radio Frequency Identification (RFID)
11/16/2004
1:00 pm EST
TEC Learning Center Register
Hosted HR/Payroll: Recipe for Success
11/30/2004
archived
Ultimate Software Register
Mastering The Maintenance Process
12/5/2004
all day
International Maintenance Conference Register
Next Generation Billing Systems and Processes
12/6/2004
all day
IIR Telecoms Register
Optimising Interconnect Accounting and Settlement Strategies
12/6/2004
all day
IIR Telecoms Register
Linking CPFR with S&OP
12/7/2004
11:00 am EST
TEC Learning Center Register
 
Thank you for reading technology-evaluation.com's Newsletter ISSN#1527-957X.
Copyright © 1999-2004 Technology Evaluation Centers, Inc.

You have registered to technology-evaluation.com and requested access to the our newsletter.

 How to subscribe? ( FREE ) |  How to unsubscribe?

We thank you for your dedication as a loyal reader.