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NEWSLETTER
Monday, December 5, 2005  Volume 4, Issue 1736
Get The Facts …
Comparing On Demand Customer Relationship Management Service Alternatives
by Jim Berkowitz
Customer relationship management (CRM) functionality can fall into four categories: core functionality; non-core functionality; vertical, industry-specific features; and accounting-related features. When evaluating and selecting a CRM solution, enterprises must be aware of the potential issues associated with functions and features that are not part of core CRM functionality.
Featured White Papers & Case Studies
From Lean Manufacturing to Lean Supply Chain: A Foundation for Change Benefits of CRM Interactive Workflows
Developing an Effective CMMS Implementation Plan Product Data Information Access & Retrieval: The Missing Component of Manufacturer's PLM Strategy
Maintenance Tips for Improved Profits How Can Fashion Companies Benefit from Lean Supply Chains?
Search Engine Marketing - Best Practices

[ MORE WHITE PAPERS & CASE STUDIES]
 
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Related Articles and Current Research Notes
Positioning Makes Your Marketing Budget Go Further—and Hit the Target
Enterprise Software Product Outsourcing: A Fresh Perspective for Mid-market Vendors
The Exacting Needs of Metal Service Centers
What Are Manufacturing Execution Systems?
The Challenges of Integrating Enterprise Resource Planning and Manufacturing Execution Systems
LIVE Events
Title Date Time Presenter  
In the Hot Seat: The Challenges of HR Data Privacy Today
on demand
archived
Ultimate Software Register
Great Debate: "What to Expect From Speech Technologies in 2006"
12/5/2005
1:00 pm EST
crmXchange Register
Discover the Next Generation of ERP Software
12/6/2005
11:00 am PST
Epicor Register
Insight from Interactions for Real Business Insight – Contact Center Analytics Business Cases
12/6/2005
11:30 am EST
crmXchange Register
Client and Project Based Business Management with Exact Software: Integrated Project Management - Bridging the Gap between Client and Supplier
12/6/2005
2:00 pm EST
Exact Software Register
Best Practices on Calculating the ROI for Implementing Speech Developing a Business Case
12/8/2005
11:30 am EST
crmXchange Register
Streamlining Operations with Lean Principles
12/8/2005
11:30 am PST
Epicor Register
Why Proactive Customer Care?
12/13/2005
11:30 am PST
crmXchange Register
Intuitive ERP: Microsoft .NET enterprise software for small and midsize manufacturers
12/16/2005
10:00 am PST
Intuitive Manufacturing Systems Register
 
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Last updated 12/2/2005 3:21:35 PM