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  HIGHLIGHTS THIS WEEK
 

Enterprise Software News and Analysis for the Week of January 6, 2014.
Read all of this week's industry news on the TEC Blog.


  Infor's Acquisition of PeopleAnswers Foregrounds Big Data Behavioral Analysis of Employees
 
Infor

"Using tools such as PeopleAnswers invites ethical and regulatory constraints that would prevent the profiling of individuals who do not possess certain 'desirable' traits."
Raluca Druta, TEC Research Analyst

Read more.


  PTC Embarks on Internet of Things Journey via ThingWorx Acquisition
 
PTC

"PTC is definitely a trailblazer in the SLM and IoT spaces."
P.J. Jakovljevic, TEC Principal Analyst

Read more.


  Parature to Bolster Microsoft Dynamics CRM
 
Microsoft Dynamics

"The acquisition lends proof to the fact that the call center and support-oriented customer relationship management (CRM) deployments are on the rise in part due to legacy deployments being ripe for replacement."
P.J. Jakovljevic, TEC Principal Analyst

Read more.


 

Vendor Spotlight: ViryaNet

In today’s report from CRM analyst Raluca Druta, find out how ViryaNet’s comprehensive solution and performance management methodologies are helping field service companies address conflicting business objectives and achieve effective and business goal–oriented resource management. Download the report.

Vendor Spotlight: ViryaNet

Optimize your field service processes with ViryaNet

  ENTERPRISE SOFTWARE MARKET
 

WhitePaper

6 Secrets to Simplify Field Service

Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits.

Download white paper.


  Compare CRM Software
 

Use TEC Advisor online to compare customer relationship management (CRM) software solutions, according to your organization's characteristics and needs. It's free, fast, and easy—and you'll see the results immediately.

Free comparison


 

It's what's next. PLEX The Manufacturing Cloud - Learn more


  Popular IT White Papers
 

Achieve Better Business Outcomes by Raising Your Analytics Quotient

How to Navigate Today’s Supply Chain Challenges

Employee Central: The New Face of Human Capital Management (HCM)

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  IT Events Center: Click to Register!
 

Vendor Shootout for ERP Webinar—Preparing for the Big Decision: Selecting an ERP Solution for Your Business | January 21, 2014 (1–2 PM EST)

TDWI Las Vegas World Conference | February 23-28, 2014

19th Vendor Shootout for ERP | February 19-20, 2014


  About Technology Evaluation Centers (TEC)
 

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helps private- and public-sector organizations choose the best enterprise software
solutions for their unique business needs—quickly, impartially, and cost-effectively.
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