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NEWSLETTER Friday, January 25, 2008 | Issue 2483
 
Editor's Picks
Minimizing the Cost of Vendor Technical Support

When calculating total cost of ownership (TCO) of a software solution, beware the potential impact of vendor technical support. Poor post-implementation technical support can throw your TCO—and return on investment (ROI)—calculations right out the window, as you’ll discover in the TEC article Minimizing the Total Cost of Technical Support for Enterprise Applications.

TCO is a key consideration, but it’s just one of many when evaluating an enterprise software solution. In Solution-provider Vendor Checklist, you’ll find a handy checklist to help you make sure you cover all the bases and ask all the right questions when talking to a prospective solution provider.

Find out how to test drive the new TEC software comparison tool, eBestMatch, in the TEC blog post Next-generation Tool for Software Comparison Hits the Web. It’s fast, powerful, and allows you to compare vendor solutions head to head, down to the minutest level of detail.

Larry Blitz - Senior Editor Senior Editor
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Vendor Showcase ’Find information on over 200 vendors.
Research Articles ’Keep up to date with industry news and market trends.
Feature White Papers
Using the PCI Data Security Standard Distinct Aspects of True On-demand Software Buyer’s Guide to Enterprise Storage Resources
ERP Multi-site Costing Challenge and Solution 5 Things to Consider When Choosing an ERP System How to Choose the Right Hosted CRM Solution for You
Manage Your Business, Drive Growth, and Adapt to Change The First Steps to Achieving Effective Inventory Control Best Practices in Transportation Management: Taming Global Supply Chain Profitably
Options for Data Encryption: Making the Right Choice for the Enterprise Key Tenets of World-class Search and Knowledge Management for Customer Service

Market News

BB&T Gets Instant Payback with Eedo ForceTen LCMS

BB&T Gets Instant Payback with Eedo ForceTen LCMS

America's eleventh largest bank cuts costs, enhances content, and improves success of training programs with Eedo's learning content management system.

A year after implementing Eedo ForceTen, BB&T is reveling in the success of its learning and development programs. Since using Eedo Knowledgeware's learning content management system (LCMS), BB&T has been able to move 55 courses online, employees are finishing their courses sooner (within 30 to 60 days), and delinquency rates have declined by an average of 70 percent.

For more information click here.

Web Casts / Live Events / Podcasts
Web Casts / Webinars
Title Date Time Presenter  
BPM Has ROI Priority for Germania Insurance
1/29/2008
2:00 pm EST
ebizQ Register
Roundtable: Technology Trends for 2008: BPM and SOA
1/30/2008
12:00 pm EST
ebizQ Register
Getting Your Employees Plugged In: An Employee’s Electronic Life Cycle
2/7/2008
12:00 pm EST
IHRIM Register
Business Activity Monitoring (BAM): The Killer App for Complex Event Processing (CEP)
2/12/2008
12:00 pm EST
ebizQ Register
Sales Reps Hate Your CRM: How To Turn Hatred Into Love
2/13/2008
1:00 pm EST
InsideCRM Register
Employing Enterprise Workforce Management to Eliminate Compliance Risk
3/5/2008
12:00 pm EST
IHRIM Register
CRM Success: Real Businesses Show You How to Get CRM Right
3/6/2008
1:00 pm EST
InsideCRM Register
IHRIM's Essentials for Successful Project Management
3/12/2008
12:00 pm EST
IHRIM Register
Blending Formal and Informal Learning to Drive Collaboration at Kaiser Permanente
4/9/2008
12:00 pm EST
IHRIM Register
Live Events
Title Date Time Presenter  
Agile Distributed Teams
1/30/2008
all day
ProjectLocker Register
"Complete Supply Chain Integration" - EDI + ERP + Warehouse Integration (Dallas)
2/5/2008
all day
Microsoft Register
"Complete Supply Chain Integration" - EDI + ERP + Warehouse Integration (Oklahoma City)
2/12/2008
all day
Microsoft Register
"Complete Supply Chain Integration" - EDI + ERP + Warehouse Integration (Tulsa)
2/13/2008
all day
Microsoft Register
TDWI World Conference from February 17 to 22 in Las Vegas, Nevada (US)
2/17/2008
all day
tdwi Register
Initiative Management Training Seminar 2008
4/24/2008
all day
Global Institute Management Register
IHRIM Pre-conference Educational Courses
5/31/2008
all day
IHRIM Register
IHRIM's HRMStrategies and Technology Exposition
6/1/2008
all day
IHRIM Register

Featured Media Sponsor

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Register today for this premier event: http://www.tdwi.org/info.aspx?id=44403.



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Last updated 1/24/2008 12:03:54 PM