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   Wednesday December 10, 2008 | Spotlight on CRM | Issue 2519
Money-making CRM Buzzwords and Trends

If IT buzzwords make your eyes glaze over, here are some well worth paying attention to. They're the latest customer relationship management (CRM) buzzwords, and they can actually make you money! And included with these handy words and phrases that point the way to increased sales and revenues, are some hot CRM trends to put it all into perspective.

While there are good CRM buzzwords, there are also the bad: the ones that mostly serve to confuse—or worse—actually mislead you. Here are the five worst CRM buzzwords, and why they should be forever banished from the CRM lexicon.

Best-in-class companies are boosting their bottom lines by improving sales effectiveness and productivity—and you can too. Learn from the world's best at bringing in the bucks, in today's feature white paper.

Read the blog post: CRM Buzzwords and Trends for 2009

Read the blog post: The 5 Worst Buzzwords in the CRM Industry Today

Read the white paper: Getting Back to Selling

Compare CRM Solutions
To compare CRM solutions based on your organization's needs and characteristics (size, industry, business model, geographical markets, IT platform and requirements, etc.), visit TEC's CRM Evaluation Center. It's fast and easy, and you'll get the results immediately
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Feature White Papers
Inovis Global Business Community Management
IBS Distribution in a Challenging Economy: Online (Software as a Service) versus Traditional Software
Emanio 5 Keys to Automated Data Interchange
Vendor Guru 7 Steps to Successful CRM Implementation
Microsoft Creating Innovation Breakthroughs in Industrial Equipment Manufacturing and Machine Assembly
RightNow Technologies The 6 Laws of Customer Experience: The Fundamental Truths That Define How Organizations Treat Customers
Sage Making the Move: What to Do When You've Outgrown QuickBooks
Sterling Commerce, an AT&T company B2B E-business in the Supply Chain: New Services and Technologies Require Companies to Reevaluate Their Strategies (Case Study)
Market News

IQMS Releases SmartPage User Interface for EnterpriseIQ
Faster access and enhanced capabilities deliver leaner results

Paso Robles, CA — IQMS, a leader in the design and development of manufacturing enterprise resource planning (ERP) software, is pleased to announce the release of SmartPage for EnterpriseIQ. SmartPage provides an intuitive portal that allows users to create customizable views of all key ERP functions, report requirements, e-mails, key performance indicators (KPIs), and more—all within one easy-to-navigate screen. SmartPage interacts seamlessly with EnterpriseIQ to deliver enhanced capabilities like fast, single-screen access to all workflows requiring approval, and unlimited user-defined short cuts to EnterpriseIQ modules. By putting the full power of the ERP system and other commonly used applications on one screen, SmartPage will speed productivity and drive leaner results.

Webcasts / Live Events / Podcasts
Webcasts / Webinars
Title Date Time Presenter  
Microsoft Business Solutions Webcast: Using Business Intelligence to Gain an Advantage
all day
Microsoft Register
Momentum Webcast: Customer Relationship Management: Secrets to CRM Success
all day
Microsoft Register
Get Lean with QAD: Reach Your Sustainability Goals with QAD's Suite of Lean-based Solutions
all day
QAD Register

The ABCs
of ERP

For a look at ERP basics,
click here.

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TARGIT BI Product Certified  New!

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Lawson Standing Vertically in a Flat Economy

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Last updated 12/9/2008 4:58:07 PM