Affordable, multi-featured voice over Internet protocol (VoIP) telephone systems bring so much in the way of improved communications, enhanced customer service, and bottom line cost-savings to organizations of all sizes, it’s easy to think they were designed with small to medium businesses (SMBs) in mind.
But before you make the move to a VoIP system, you still need to be sure it makes sense for your organization. The white paper Switch to VoIP for All the Right Reasons will show you the top reasons businesses are adopting VoIP applications—and how the integration of voice, data, and video can open up a world of opportunity for enhanced communication.
The white paper How to Buy a Phone System will guide you through the factors to consider when purchasing a new phone system—everything from sizing and pricing your new system, to understanding the many available features.
Which VoIP vendor is right for you? The white paper Taming Telephony: Avoiding Common Mistakes in Choosing a Vendor will help you on both sides of the equation, pointing out the six most common pitfalls to avoid, as well as the six most important guidelines to employ when choosing a VoIP vendor.
For some good information on how open-source VoIP systems can save you even more money, read TEC’s latest blog post, Recognition for IP Telephony Open Source Style.
We also continue our in-depth look at quote-to-order systems with Q2O Systems: Solutions for Quotation Management and Pricing Configuration.