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N E W S L E T T E R
March 26, 2003  Volume 4, Issue 889
  
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       Headline News
Resurrection, Vitality And Perseverance Of Former ERP 'Goners'
Part Five: User Recommendations

by P.J. Jakovljevic
Going forward in the near to mid term, enterprises will focus most of their budgets on improving and better leveraging already installed applications. All the vendors in case seem positioned well to respond to these requirements, given their value propositions that appeal to their respective markets but they will have to further reinvent themselves to take on more service-oriented architectures.

  
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       Today's News Analysis
Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond?
Part Two: Challenges and User Recommendations

by P.J. Jakovljevic
The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix’ decision to abandon the CRM space and suddenly re-focus on BPM may be regarded as a not quite deliberate move, but rather as a sudden act of taking another plunge. Is the Applix move a harbinger of the future for smaller CRM vendors?

  
       Today's Technology Note
Resurrection, Vitality And Perseverance Of Former ERP 'Goners'
Part Four: Challenges

by P.J. Jakovljevic
Where these vendors' challenges take more individual tracks would be the state of affairs of harmonizing their installed user base across a controllable number of active software versions. It, however, might indeed take a rocket scientist to figure out how to fully integrate organizational structure where employees are best integrated, service offerings best coordinated and cross-selling opportunities best tracked and pursued.

  
  
 
 
 
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Last updated 3/25/2003 12:26:42 PM