N E W S L E T T E R
May 10, 2002  Volume 3, Issue 610
  
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       Headline News
Siebel Rallies Its Integration Alliance Troops
Part 1: Recent Announcements

by P.J. Jakovljevic
Siebel is finally taking 'the bull by the horns' by acknowledging the integration challenges its customers face, and by addressing that issue. An often troubling aspect of CRM implementations in the past is that the only way IT departments can achieve a full view of the customer is by integrating front-end, customer facing applications (e.g., contact management) with back-office systems, such as billing applications and financial ERP modules.


  
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       Today's News Analysis
INFIMACS Boasts MRP Relevant To MROs
by P.J. Jakovljevic
Through incrementally adding functionality tidbits that are crucial to its target market and that are not easily emulated by its competitors, Relevant continues to have a fair shot at delivering a viable solution to project-based discrete mid-market manufacturers such as aerospace contractors, contract manufacturers of electronic components, and MRO organizations.


  
       Today's Technology Note
Incident Handling and Response Capability: An IT Security Safeguard
Part 2: Establishing the Capability

by Catherine M. Woodbury, CISSP
As long as human intervention is part of network operations, there will always be vulnerabilities and an Incident Response capability establishes a force to minimize the effect of system security breaches.

  

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Last updated 5/9/2002 5:28:13 PM