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   Wednesday March 10, 2010 | Spotlight on CRM | Vol.3 Issue 29
Social CRM: Fact or Fiction?

Here's an interesting question for you: What do you get when you combine social media with CRM? TEC Analyst Gabriel Gheorghiu looks at this issue of marrying a purely commercial tool with a genuine social phenomenon—and his conclusions may surprise you.

You wouldn't use a typewriter to write up a business letter—that's old-fashioned. But using a generic, vanilla ERP system to run a modern business makes almost as little sense. In his latest report, TEC Principal Analyst P.J. Jakovljevic makes the case for finally moving to industry-specific ERP solutions.

In this high-tech era, why is it still virtually impossible to book a doctor's appointment online? If you've ever asked yourself the same question, here's your opportunity to discover why online medical scheduling is an idea whose time has still not yet come.

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Featured White Papers
Focus Research Sales Force Automation Buyer's Guide
HighJump Software Five Reasons You Can't Afford to Postpone Your Labor Management Project
Sage Fresh Business Practices for Food and Beverage Manufacturers and Distributors
ArcherPoint, LLC Leading Ventilation System Supplier Improves Productivity, Service with ERP Upgrade
SAP Managing Cash Flow in Times of Crisis
PTC Economic Benefits of PLM-enabled Collaboration
Plex Systems ERP Traceability Functions: Going beyond the Hype
BMC Software Why You Should Take a Holistic Approach to ITIL and Service Support
Webcasts / Live Events / Podcasts
Webcasts / Webinars
Title Date Time Presenter  
What's New with Salesforce.com
11:15 PM EST
C5 Insight Register
What's New with Microsoft Dynamics CRM
1:15 PM EST
C5 Insight Register
TEC Event - Looking Beyond SaaS Webcast
SAP Register
Live Events
Title Date Time Presenter  
Gartner Enterprise Architecture Summit 2010
all day
Gartner Register
Gartner Master Data Management Summit
all day
Gartner Register
The VAR Community Presents the Sixth ERP Vendor Shootout
all day
VAR Community Register
Gartner Business Process Management Summit
all day
Gartner Register
2010 APICS International Conference & Expo
all day
APICS Register

TEC Newsroom
TEC Announces New Preferred Partner for Australasia, Solution Minds

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Last updated 3/9/2010 3:53:16 PM