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   Wednesday February 11, 2009 | Spotlight on CRM | Issue 2546
Using CRM to Fight Back in Tough Times

With business conditions steadily getting tougher, companies are having to dig deeper into their CRM bag of tricks in order to become more customer centric than ever before. And that means being as tuned and responsive to your customers' needs as is humanly possible. In our feature blog post, find out how the changing face of CRM—including CRM 2.0, analytical CRM, mobile CRM, integrated CRM, customizable CRM, and on-demand CRM—can help you maintain, and even grow, your customer base in difficult times.

Virtually every company wants more customers, and most look to CRM as a key tool in winning and retaining new business. But what elements should a CRM solution have to make it truly successful? Today's feature white paper lays it out for you.

With the recent, well-publicized outbreaks of salmonella and e.Coli, food safety has become an issue very much in the public eye. Today's second feature blog post looks at the current state of food safety procedures, and how a few different software solutions can help to prevent outbreaks from occurring in the first place.

Read the blog post: The Changing Face of CRM

Read the white paper: 8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative

Read the blog post: Food and Drug Safety: Prevention Better Than Cure (For Sure) – Part 1

Compare CRM Solutions
To compare CRM solutions based on your organization's needs and characteristics (size, industry, business model, geographical markets, IT platform and requirements, etc.), visit TEC's CRM Evaluation Center. It's fast and easy, and you'll get the results immediately.
Compare CRM solutions now

Feature White Papers
Access Commerce Top Ten Risks to a Configuration Project and How to Avoid Them
Vendor Guru Recession-proof Your Business Phone Solution
VAI Auto Distributor Improves Bottom Line with ERP (Case Study)
Inovis Migration Made Easy: Switching VAN Providers without the Fire Drills
Laserbeam Software 10 Keys to Selecting the Right Employee Compensation Software
SAP Best Practices in Creating a Strategic Finance Function
Qualys 7 Essential Steps to Security Risk Reduction
Sterling Commerce, an AT&T company Creating a Winning Data Transmission Service
Market News

Polymita to Sponsor "Gartner Business Process Management Summit 2009," February 23 to 25 in London (UK)

Barcelona — January 27 — Polymita Technologies, a key company in the international business process management (BPM), enterprise content management (ECM), portal, and enterprise application integration (EAI) scenes, is among the silver vendors participating with a booth at the Gartner BPM Summit 2009 in London (UK), from February 23 to 25, 2009.

Click here for more information

Webcasts / Live Events / Podcasts
Webcasts / Webinars
Title Date Time Presenter  
How Food Distributors Are Lowering Their Operating Costs!
1:00 pm EST
VAI Register
Live Events
Title Date Time Presenter  
TDWI World Conference
all day
TDWI Register
Lowering Your Operating Costs
8:30 am
VAI Register
ERP Vendor Shootout
all day
VAR Community Register
Featured Media Sponsor

TDWI World Conference

Attend the TDWI World Conference in Las Vegas, Nevada (US), from February 22 to 27. You will gain practical knowledge that you can apply immediately, interact with experienced instructors, get product information with a minimum of hype and hassle, and share best practices and lessons learned. Register today for this premier event.

Learn more Here.

Aberdeen Benchmark Report on Sourcing and Negotiation  New!
Cick HERE to learn more about the art and science of the deal.

Latest White Paper  New!
Organizational Readiness

Feature White Paper
Strategies for Profitable Growth: Chemical Industry

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Last updated 2/10/2009 1:12:03 PM