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BPMonline Spotlight Report

Published On: July 8 2013
Positive customer experience is becoming a paramount business driver. Companies thus need to reorient their business processes toward delivering the best customer experience possible. A process-based CRM solution can help organizations place customer satisfaction in a central position when defining business processes, values, and goals. See how BPMonline’s rare product can help you synergize BPM and CRM and innovate your customer experience strategy.


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