ViryaNet Spotlight Report

ViryaNet, a field service management (FSM) software provider, helps organizations continuously improve and optimize their field service processes for their mobile workforces. Read this spotlight report on ViryaNet, and find out how the vendor’s comprehensive FSM solution and performance management methodologies help field service companies address conflicting business objectives and achieve effective and business goal–oriented resource management.

Featured Software Research:

Plex Manufacturing Cloud ERP—Running Your Business from the Shop Floor to the Top Floor

  • Source:
  • Written By: Ted Rohm
  • Published: June 5 2014
Plex Systems was one of the earliest adopters of the cloud deployment model for software delivery. Plex Systems’ flagship product, Plex Manufacturing Cloud (formerly Plex Online), is a SaaS ERP solution that extends beyond the boundaries of typical ERP software for manufacturers to provide a comprehensive “shop floor to top floor” coverage. Find out what this means for its customers in this spotlight report from TEC Senior ERP Analyst Ted Rohm. Read More

Market Landscape Report: Configure, Price, Quote (CPQ) Solutions

  • Source:
  • Written By: Ted Rohm
  • Published: October 7 2014
In today’s era of increasingly complex product configurations, configure, price, and quote (CPQ) solutions do more than create accurate and professional sales quotes: they can open the door to significantly increased sales and revenues. Learn more about CPQ, including CPQ basics, benefits, functionality, market trends, and vendor landscape. Read More

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IDC Vendor Spotlight: Gearing Up for Rapid Telecom Innovation with Flexible Billing and Services

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Communications service providers (CSPs) face a changing business environment, with consumers and businesses rapidly adopting the latest mobile devices for their computing and communications needs. This Vendor Spotlight examines the issues facing the communications industry and discusses the role that SAP plays in offering a new generation of billing software and services designed to address the needs of this important market. Read More

IDC Customer Spotlight: Comcast Reaps the Benefits of Integrated HR and Talent from SAP

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In the late 1990s, Philadelphia, Pennsylvania-based cable operator Comcast relied on decidedly low-tech human resources (HR) systems. But as the company's business operations expanded, and the Comcast workforce grew by more than 20 times, executives realized that managing with paper would no longer be possible or efficient. Find out how a new HR solution helped Comcast improve processes and increase employee retention. Read More

Sustained Growth through Operational Excellence: Spotlight on Operations - March 2008

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Operations executives are closest to the processes along the value chain, and as a result are best positioned to drive operational excellence initiatives. Collaboration with other functions is essential, but ultimately, it is the operations function that needs to be responsible for implementation. Find out what senior executives from around the world think about how to achieve operational excellence. Read More
 
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