Discrete ERP Accreditation Report: Cimatic de México

This customer satisfaction report consists of how Cimatic de México, an enterprise software services provider of ERP solutions integration and business process optimization, fared in the eyes of three of their client references.

Cimatic de México received accreditation from Technology Evaluation Centers (TEC) for completing the customer satisfaction survey program. The review process is based on client satisfaction survey ratings provided to TEC by three of Cimatic de México’s client references. The survey evaluated the overall satisfaction, quality of services received, and overall project evaluation of three real-life software implementation projects.

Cimatic de México helps organizations find the best way to conduct the following activities: billing, cash management, compliance reporting, contract management, data mining, inventory management and control, mobile computing, and scheduling. As an Infor partner, Cimatic de México’s services include software sales, implementation, education, development, and post-sale maintenance. Cimatic de México also provides services such as mapping, programming service, training, data migration and conversion, and others.

Get the full results of the client satisfaction survey on Cimatic de México in this ERP software services provider review.

About this Report

Service Provider:             Cimatic de México
MainServices:                    ERP software implementation and services
Accreditation by:             Sherry Fox, TEC Analyst
 
Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer.

This report will assist organizations looking to determine the best-fit service provider for their implementation needs.

Based on information provided to TEC by Cimatic de México, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients. Cimatic de México is now TEC Accredited for Enterprise Resource Planning (ERP) for Discrete Manufacturing, as of August 5, 2011.

Please note that TEC Accreditation and the associated Accreditation Report are valid for a period of one year.

Renewal of TEC Accreditation status requires that at least one new and valid customer reference check be submitted to TEC on an annual basis. This ensures that service providers continue to meet the standards established by TEC.
 
Download the full results of the client satisfaction survey on Cimatic de México in this ERP software services provider review. 


Report Contents

Cimatic de México

 
Cimatic de México S.A de C.V. has been in the IT market in México for nine years with more than 100 successful implementations. It is a company dedicated to the enterprise software business, enterprise resource planning (ERP) systems, and their strategic extensions for business intelligence (BI), customer relationship management (CRM), enterprise asset management (EAM), and more.
 
Cimatic de México is a channel partner for Infor and represents two Infor ERP products exclusively for the Mexican market. These products are SL (formerly SyteLine) for Windows Servers, and XA (formerly MAPICS) for IBM iSeries (formerly AS/400) servers.
 
Its services include software sales, implementation, education, development, and post-sale maintenance. It has an experienced technical team in both consultancy and development. Some of its main competitors include SAP and Epicor.
 

 
Client Satisfaction Survey Results

 
TEC surveyed Cimatic de México clients where they were asked to rate and comment on the quality of services received throughout the software implementation project, the service provider's maintenance and support services, and the overall project management, knowledge, and professionalism of the service provider's team.

In this section, you'll find the following information:

  • Service Provider Details
  • Company Snapshot
  • Professional Services
  • Service Provider Client Reference Summary

Download the full results of the client satisfaction survey on Cimatic de México in this ERP software services provider review. 
 

Featured Software Research:

ERP in Manufacturing 2012: The Evolving ERP Strategy

This Aberdeen Group report, based on over 170 survey respondents in manufacturing, provides best-in-class manufacturing approaches to ERP strategy. Today, 92% of manufacturers have implemented ERP. Still, recent data finds that a successful ERP implementation goes well beyond just putting it into place. ERP, and the organization itself, should be constantly moving forward. Successful manufacturers tailor ERP in reaction to business change and needs including adding new functionality or mobile access. Read More

11 Criteria for Selecting the Best ERP System Replacement

An enterprise resource planning (ERP) system is your information backbone, reaching into all areas of your business and value chain. That’s why replacing it can open unlimited business opportunities. The cornerstone of this effort is finding the right partner. And since your long-term business strategy will shape your selection, it’s critical that your ERP provider be part of your vision. Read More

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