Discrete ERP Accreditation Report: Hitachi Consulting

This customer satisfaction report consists of how Hitachi Consulting, an enterprise resource management provider of ERP solutions integration and business process optimization, fared in the eyes of their client references.

Hitachi Consulting received accreditation from Technology Evaluation Centers (TEC) for completing the customer satisfaction survey program. The review process is based on client satisfaction survey ratings provided to TEC by Hitachi Consulting’s client references. The survey evaluated the overall satisfaction, quality of services received, and overall project evaluation of real-life software implementation projects.

Hitachi Consulting helps organizations find the best way to conduct the following activities: risk management, shop floor control, training and development, time and expense management. Hitachi Consulting has partnerships with Oracle, Microsoft, Lawson, and SAP. These partnerships, as well as rich experience in project management and business process engineering, allow Hitachi to offer extensive support for industries such as agriculture and forestry, construction, manufacturing, mining and quarrying, etc. Hitachi Consulting also provides services such as scheduling, production planning, merchandising, shop floor control, data mining, compliance reporting, collections management, and others.

Get the full results of the client satisfaction survey on Hitachi Consulting in this ERP software services provider review.

About this Report

Service Provider:             Hitachi Consuling
MainServices:                    ERP software implementation and services
Accreditation date:         November 17, 2010
 
Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer.

This report will assist organizations looking to determine the best-fit service provider for their implementation needs.

 Based on information provided to TEC by Hitachi Consulting, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients.
 
Download the full results of the client satisfaction survey on Hitachi Consulting in this ERP software services provider review. 


Report Contents

Hitachi Consulting

 
Hitachi Consulting is a multinational business and IT consulting company offering solutions for business intelligence and business performance management, corporate management, customer and channel solutions, field services, and supply chain management. Founded in 2000 as a subsidiary of the Hitachi Group, Hitachi Consulting has its headquarters in Dallas, Texas (US) and employs more than 2,000 people.
 
The company offers management consulting services to complement system integration services, based on strong enterprise resource planning (ERP) experience and partnerships with ERP vendors like Microsoft, SAP, Oracle, and Lawson. Hitachi has been designated as a Microsoft Dynamics AX 2009 Partner of the Year, and has received five Microsoft Customer Excellence Awards in the past two years. Hitachi Consulting is a reseller for Microsoft Dynamics AX, Microsoft Dynamics SL, and Microsoft Dynamics CRM.
 
 

Client Satisfaction Survey Results

 
TEC surveyed Hitachi Consulting’s clients where they were asked to rate and comment on the quality of services received throughout the software implementation project, the service provider's maintenance and support services, and the overall project management, knowledge, and professionalism of the service provider's team.

In this section, you'll find the following information:

  • Service Provider Details
  • Company Snapshot
  • Professional Services
  • Service Provider Client Reference Summary

Download the full results of the client satisfaction survey on Hitachi Consulting in this ERP software services provider review. 
 

Featured Software Research:

ERP in Manufacturing 2012: The Evolving ERP Strategy

This Aberdeen Group report, based on over 170 survey respondents in manufacturing, provides best-in-class manufacturing approaches to ERP strategy. Today, 92% of manufacturers have implemented ERP. Still, recent data finds that a successful ERP implementation goes well beyond just putting it into place. ERP, and the organization itself, should be constantly moving forward. Successful manufacturers tailor ERP in reaction to business change and needs including adding new functionality or mobile access. Read More

Selecting ERP for Oil and Gas Industry Contractors and Vendors

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Suppliers to the oil and gas industry are under more pressure than ever before to increase quality, collaborate closely with the customer, and take on more project risk. Learn how enterprise resource planning (ERP) helps engineers procure construction companies, equipment fabricators, and service providers to meet the new demands from oil and gas companies. Download this white paper to learn more. Read More

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