Enterprise Asset Management Accreditation Report: softWrench Solutions

This customer satisfaction report consists of how softWrench Solutions, an enterprise asset management provider of EAM solutions integration and business process optimization, fared in the eyes of three of their client references.

SoftWrench Solutions received accreditation from Technology Evaluation Centers (TEC) for completing the customer satisfaction survey program. The review process is based on client satisfaction survey ratings provided to TEC by three of softWrench Solutions’ client references. The survey evaluated the overall satisfaction, quality of services received, and overall project evaluation of three real-life software implementation projects.

SoftWrench Solutions helps organizations find the best way to conduct the following activities: analytics and reporting, auditing, electronic records management, forecasting, mobile computing, scheduling, and production planning. As a Microsoft partner, softWrench Solutions’ objective is focused on helping their clients get the most returns on their technology, resources, and investments. SoftWrench Solutions also provides services such as software licenses, business process modeling, programming services, data cleaning and migration, training, and others.

Get the full results of the client satisfaction survey on softWrench Solutions in this EAM software services provider review.

About this Report

Service Provider:            softWrench Solutions
MainServices:                   ERP software implementation and services
Accreditation by:            Sherry Fox, TEC Analyst
 
Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer.

This report will assist organizations looking to determine the best-fit service provider for their implementation needs.

Based on information provided to TEC by softWrench Solutions, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients. sofWrench Solutions is now TEC Accredited for Enterprise Asset Management (EAM), as of August 5, 2011.

Please note that TEC Accreditation and the associated Accreditation Report are valid for a period of one year.

Renewal of TEC Accreditation status requires that at least one new and valid customer reference check be submitted to TEC on an annual basis. This ensures that service providers continue to meet the standards established by TEC.
 
Download the full results of the client satisfaction survey on softWrench Solutions in this EAM software services provider review. 


Report Contents

softWrench Solutions

 
Since 1998, softWrench Solutions has provided clients with quality products and services. softWrench Solutions is amember of the Control Group of companies, a 103-year-old privately held company specializing in facility maintenance services, with offices throughout the United States, United Kingdom, and Europe.

SoftWrench Solutions has achieved TEC Accreditation for the enterprise asset management (EAM) industry, for which it claims to provide customers of all sizes and budgets with high-quality products and services.
 

 
Client Satisfaction Survey Results

 
TEC surveyed softWrench Solutions’ clients where they were asked to rate and comment on the quality of services received throughout the software implementation project, the service provider's maintenance and support services, and the overall project management, knowledge, and professionalism of the service provider's team.

In this section, you'll find the following information:

  • Service Provider Details
  • Company Snapshot
  • Professional Services
  • Service Provider Client Reference Summary

Download the full results of the client satisfaction survey on softWrench Solutions in this EAM software services provider review. 

Featured Software Research:

How Offshore Drilling Companies Realize ROI on an EAM Software Investment

  • Source: IFS
  • Written By:
  • Published:
Rig owners and operators today have an increased focus on asset integrity management (AIM) and risk management, and are reassessing their investments in enterprise asset management (EAM) software to ensure they have applications in place that are properly implemented and functional, ensure compliance with regulations, and adopt AIM best practices. This white paper discusses the EAM software features that can play a role in software project ROI for drilling contractors as well as specific, discrete... Read More

CMMS vs EAM: What Is the Difference?

  • Source: IFS
  • Written By:
  • Published:
Every enterprise asset management (EAM) application can be used as a computerized maintenance management system (CMMS), but not every CMMS can be used as, or has the broad functionality of, an EAM application. More specifically, CMMS is essentially about managing maintenance work necessary to sustain an asset, whereas EAM has more to do with managing the asset over its lifecycle to minimize cost and risk while maximizing return. This white paper explores how CMMS applications and EAM applications... Read More

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