Enterprise Resource Planning Accreditation Report: BT Business Solutions

This customer satisfaction report consists of how BT Business Solutions, an enterprise software services provider of ERP solutions integration and business process optimization, fared in the eyes of three of their client references.

BT Business Solutions received accreditation from Technology Evaluation Centers (TEC) for completing the customer satisfaction survey program. The review process is based on client satisfaction survey ratings provided to TEC by BT Business Solutions’ three client references. The survey evaluated the overall satisfaction, quality of services received, and overall project evaluation of their real-life software implementation projects.

BT Business Solutions helps organizations find the best way to conduct the following activities: collections management, auditing, production planning, time and expense management, and scheduling. As an Oracle Corporation partner, manages large-scale projects, providing the design, architecture, development, integration, and operational support of complex technology solutions to serve its clients’ business-critical needs and transform vision into value. It also provides services such as software licenses, business needs assessment, programming services, data migration and conversion, and others.

Get the full results of the client satisfaction survey on BT Business Solutions in this software services provider review.

About this Report

Service Provider:             BT Business Solutions
MainServices:                    ERP software implementation and services
Accreditation by:            Aleksey Osintsev, TEC Analyst
 
Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer.

This report will assist organizations looking to determine the best-fit service provider for their implementation needs.

Based on information provided to TEC by BT Business Solutions and its clients, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients. BT Business Solutions is TEC Accredited for enterprise resource planning (ERP) solutions for discrete manufacturing as of November 11, 2011.

Please note that TEC Accreditation and the associated Accreditation Report are valid for a period of one year.

Renewal of TEC Accreditation status requires that at least one new and valid customer reference check be submitted to TEC on an annual basis. This ensures that service providers continue to meet the standards established by TEC.
 

Download the full results of the client satisfaction survey on BT Business Solutions in this ERP software services provider review. 


Report Contents

BT Business Solutions

BT Business Solutions (BT-BS) is an Oracle software products VAR that is responsible for the entire implementation cycle for Oracle E-Business Suite and Oracle JD Edwards enterprise resource planning (ERP) packages for the Middle East and North Africa. BT Business Solutions provides a range of services, from project management and business process mapping to data migration and implementation audit.
 
BT Business Solutions manages large-scale projects, providing the design, architecture, development, integration, and operational support of complex technology solutions to serve its clients’ business-critical needs and transform vision into value. The company serves many vertical industries, including core competencies in construction, education, health care, manufacturing, and wholesale and retail trade.
 
BT Business Solutions has achieved TEC Accreditation for ERP projects, for which it claims to provide systems deployment and implementation services that are highly competitive in the marketplace, against companies such as Rayah, Royah, Wipro, Satyam, Oracle Consulting, Microsoft, and SAP.
 
 

Client Satisfaction Survey Results

 
TEC surveyed BT Business Solutions’ clients where they were asked to rate and comment on the quality of services received throughout the software implementation project, the service provider's maintenance and support services, and the overall project management, knowledge, and professionalism of the service provider's team.

In this section, you'll find the following information:

  • Service Provider Details
  • Company Snapshot
  • Professional Services
  • Service Provider Client Reference Summary

Download the full results of the client satisfaction survey on BT Business Solutions in this ERP software services provider review. 
 

Featured Software Research:

SaaS versus On-premise ERP

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Must-have ERP Features for the Automotive Industry

This paper summarizes the benefits an enterprise resource planning (ERP) solution provides to the entire manufacturing process, "from shop floor to top floor." Included are key features in a software as a service (SaaS) solution to help an auto manufacturer optimize performance throughout the enterprise. Read More

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