Enterprise Resource Planning (ERP) for Distribution Accreditation Report: itelligence

This customer satisfaction report consists of how itelligence, an enterprise software services provider of ERP software implementation and services, fared in the eyes of their client references.

Itelligence received accreditation from Technology Evaluation Centers (TEC) for completing the customer satisfaction survey program. The review process is based on client satisfaction survey ratings provided to TEC by itelligence’s client references. The survey evaluated the overall satisfaction, quality of services received, and overall project evaluation of real-life software implementation projects.

Itelligence helps organizations find the best way to conduct numerous activities, including demand-based replenishment, cash management, order management, and scheduling. As an SAP Gold Channel partner, itelligence is authorized to resell SAP Business All-in-One and SAP BusinessObjects solutions to its customers, and it also holds global quality accreditation by SAP Active Quality Management organization for demonstrating clear quality standards and processes. It also provides services such as business process modeling, consulting service, software licenses, and implementation services.

Get the full results of the client satisfaction survey on itelligence in this software services provider review.

About this Report

Service Provider:             itelligence
MainServices:                   ERP software implementation and services
Accreditation by:             Raluca Druta, Research Analyst, TEC
 
Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer.
 
This report will assist organizations looking to determine the best-fit service provider for their implementation needs.
 
Based on information provided to TEC by itelligence and its clients, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients. itelligence is now TEC Accredited for Enterprise Resource Planning (ERP) for Distribution, as of November 16, 2012.
 
Please note that TEC Accreditation and the associated Accreditation Report are valid for a period of one year.
 
Renewal of TEC Accreditation status requires that at least one new and valid customer reference check be submitted to TEC on an annual basis. This ensures that service providers continue to meet the standards established by TEC.


Download the full results of the client satisfaction survey on itelligence in this ERP software services provider review. 



Report Contents

Overview of itelligence


itelligence Inc. is a global full-service SAP enterprise resource planning (ERP) solution and consulting company with presence in 20 countries. As an SAP Gold Channel Partner, itelligence is authorized to resell SAP Business All-in-One and SAP BusinessObjects solutions to its customers. itelligence also holds global quality accreditation by SAP Active Quality Management organization for demonstrating clear quality standards and processes.
 
itelligence focuses on the following industries: Aerospace Equipment, Business Services and Consulting, Chemical Products, Computer, IT, and Software, Education, Electronics and High-tech Components, Engineering and Architecture, Finance and Banking, Food and Beverage Products, Health Care, Manufacturing, Non-profit Organization, Pharmaceutical and Botanical Products, Telecommunications, Transportation, Warehousing, Wholesale and Retail Trade, Motor Vehicles.


Client Satisfaction Survey Results


TEC surveyed itelligence’s clients where they were asked to rate and comment on the quality of services received throughout the software implementation project, the service provider's maintenance and support services, and the overall project management, knowledge, and professionalism of the service provider's team.
In this section, you'll find the following information:

  • Company Snapshot
  • Overview of Projects
  • Score Card for itelligence
  • Detailed Results
 
Download the full results of the client satisfaction survey on itelligence in this ERP software services provider review. 

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