Enterprise Resource Planning: Scalable Data Systems Accreditation Report

This customer satisfaction report consists of how Scalable Data Systems, an enterprise software services provider of ERP solutions integration and business process optimization, fared in the eyes of their client references.

Scalable Data Systems received accreditation from Technology Evaluation Centers (TEC) for completing the customer satisfaction survey program. The review process is based on client satisfaction survey ratings provided to TEC by Scalable Data Systems’ client references. The survey evaluated the overall satisfaction, quality of services received, and overall project evaluation of three of their real-life software implementation projects.

Scalable Data Systems helps organizations find the best way to conduct the following activities: Billing, analytics and reporting, cash management, logistics and distribution management, health and safety, risk management, auditing, mobile computing, and payroll. As the official Microsoft Gold Partner in ERP, Scalable Data Systems also provides modules based on true experiences with Microsoft Dynamics AX. It also provides services such as software licenses, business process modeling, training, customization services, data migration, reporting services, and others.

Get the full results of the client satisfaction survey on Scalable Data Systems in this software services provider review.

About this Report

Service Provider:             Scalable Data Systems
MainServices:                   ERP software implementation and services
Accreditation by:             Aleksey Osintsev, Research Analyst, TEC
 
Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer.

This report will assist organizations looking to determine the best-fit service provider for their implementation needs.
Based on information provided to TEC by Scalable Data Systems, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients. Scalable Data Systems is TEC Accredited for Enterprise Resource Planning (ERP), as of June 12, 2012.

Please note that TEC Accreditation and the associated Accreditation Report are valid for a period of one year.

Renewal of TEC Accreditation status requires that at least one new and valid customer reference check be submitted to TEC on an annual basis. This ensures that service providers continue to meet the standards established by TEC.

 


Download the full results of the client satisfaction survey on Scalable Data Systems in this ERP software services provider review. 



Report Contents

Overview of Scalable Data Systems

Scalable Data Systems is an independent software vendor that develops and supports products based on Microsoft Dynamics AX enterprise resource planning (ERP) software.
 
Focused exclusively on Dynamics AX, Scalable Data Systems has been in the software business for more than 27 years. The company has worked on Microsoft Dynamics AX since 1999, and was originally a VAR of the software. After a few projects in similar industries, Scalable Data Systems’ team realized that their clients were asking for the same typical modifications and customizations, so they decided to develop their own products and market them independently.
 
Scalable Data Systems has become a one of the most established resellers of Microsoft Dynamics AX in Australia, with impressive development capabilities. Overall, it performed more than 50 Microsoft Dynamics AX implementations, and developed 11 ready-to-use vertical add-on solutions that are fully compatible with Microsoft Dynamics AX and certified by Microsoft (CfMD) in four key areas: manufacturing, namely chemicals, food and beverage (F&B), agriculture, and mining; consumer goods supply chain management; retail; and commodity trading and procurement.
 

Client Satisfaction Survey Results
 

TEC surveyed Scalable Data System’s clients where they were asked to rate and comment on the quality of services received throughout the software implementation project, the service provider's maintenance and support services, and the overall project management, knowledge, and professionalism of the service provider's team.
In this section, you'll find the following information:

  • Company Snapshot
  • Service Provider Details
  • Professional Services
  • Service Provider Client Reference Summary

Download the full results of the client satisfaction survey on Scalable Data Systems in this ERP software services provider review. 

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