Mining and Quarrying ERP Accreditation Report: Eclipse Computing Pty Ltd

This customer satisfaction report consists of how Eclipse Computing, an enterprise resource management provider of ERP solutions integration and business process optimization, fared in the eyes of their client references.

Eclipse Computing received accreditation from Technology Evaluation Centers (TEC) for completing the customer satisfaction survey program. The review process is based on client satisfaction survey ratings provided to TEC by Eclipse Computing’s client references. The survey evaluated the overall satisfaction, quality of services received, and overall project evaluation of real-life software implementation projects.

Eclipse Computing helps organizations find the best way to conduct the following activities: accounts payable and receivable, auditing, compliance reporting, payroll, scheduling, and time and expense management. As a Microsoft Gold Certified Partner and a partner with WellPoint EAM and Axnosis, Eclipse Computing offers services that range from project management and business process mapping to application support and customization. Eclipse Computing also provides services such as accounts payable and receivable, billing, collections and compensation management, fixed assets, workflow management, and others.

Get the full results of the client satisfaction survey on Eclipse Computing in this ERP software services provider review.

About this Report

Service Provider:             Eclipse Computing
MainServices:                    ERP software implementation and services
Accreditation date:         November 30, 2010
 
Organizations seeking the services of a value-added reseller (VAR), channel partner, implementer, vendor, or consultant require an evaluation of what this service provider has to offer.

This report will assist organizations looking to determine the best-fit service provider for their implementation needs.

 Based on information provided to TEC by Eclipse Computing, this report focuses on real-life implementation projects delivered by the service provider to three of its existing clients.

 
Download the full results of the client satisfaction survey on Eclipse Computing in this ERP software services provider review. 


Report Contents

Eclipse Computing

 
Based in Australia and with offices in Canada, Eclipse is a Microsoft reseller that sells MinePoint, a computerized mining management system based on Microsoft Dynamics AX. Eclipse is a Microsoft Gold Certified Partner, and a Global Microsoft Dynamics Partner. Eclipse also partners with WellPoint EAM and Axnosis production management software.
 
Eclipse focuses on the following industries: oil and gas, mining and exploration, health and aged care, education, professional services, winemaking, local government, financial services, equipment hire, retail, and lodging and hospitality.
 
Eclipse has achieved TEC Accreditation for the mining and quarrying industry, where it claims rapid implementation and lower cost than its competitors, among them SAP Lite, Oracle JD Edwards, Ellipse, and PRONTO-Xi. Eclipse services range from project management and business process mapping to application support and customization.
 
 

Client Satisfaction Survey Results

 
TEC surveyed Eclipse Computing’s clients where they were asked to rate and comment on the quality of services received throughout the software implementation project, the service provider's maintenance and support services, and the overall project management, knowledge, and professionalism of the service provider's team.


In this section, you'll find the following information:

  • Service Provider Details
  • Company Snapshot
  • Professional Services
  • Service Provider Client Reference Summary

Download the full results of the client satisfaction survey on Eclipse Computing in this ERP software services provider review. 
 

Featured Software Research:

ERP in Manufacturing 2012: The Evolving ERP Strategy

This Aberdeen Group report, based on over 170 survey respondents in manufacturing, provides best-in-class manufacturing approaches to ERP strategy. Today, 92% of manufacturers have implemented ERP. Still, recent data finds that a successful ERP implementation goes well beyond just putting it into place. ERP, and the organization itself, should be constantly moving forward. Successful manufacturers tailor ERP in reaction to business change and needs including adding new functionality or mobile access. Read More

Selecting ERP Software for the Mining Industry

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