Active Voice Adds Unified Messaging to Cisco’s CallManager

  • Written By: P. Hayes
  • Published: July 17 2000

Active Voice Adds Unified Messaging to Cisco's CallManager
P. Hayes - July 17, 2000

Event Summary

(Seattle, Washington, USA-July 26, 2000) - Active Voice Corporation, a global provider of unified messaging and computer telephony software solutions, announced that Unity Enterprise-its Windows NT-based true unified messaging server-will support integration with the latest version of Internet Protocol (IP) telephony call processing software from Cisco Systems, Inc.-CallManager 3.01. Source: Active Voice

Market Impact

Active Voice has added a purely software Unified Messaging (UM) component to Cisco's CallManager 3.01. The software component is being utilized to centralize communication through delivery processes, which allow a user's Microsoft Outlook Inbox to receive not only e-mail, but also fax and voice mail.

The Cisco CallManager is an IP based telephony system that will utilize Active Voice's software to deliver a reduced dependency on external hardware to achieve UM, resulting in up to a 20% savings to Enterprise clients. Active voice will interact with the IP telephony solution through Cisco CallManager's open telephony application programming interface (API).

User Recommendations

This is a plus for Enterprise organizations that are beginning to migrate to IP telephony for centralized communications coupled with reduced operational costs. The addition of a software component reduces a company's initial cost entry point by up to 20% from the product's MSRP. The current revision of CallManager is 3.0. Active Voice and Cisco systems will be demonstrating the combined CallManager 3.01 at Cisco's annual networking conference in Las Vegas, NV and Orlando, FL. We expect general availability of CallManager 3.01 in the fourth quarter of 2000. (Probability 80%).

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