Bigfoot CMMS (Enterprise and Enterprise+) Is TEC Certified for CMMS and EAM

  • Written By: Ted Rohm
  • Published: March 24 2014

TEC is pleased to announce that cloud-based Bigfoot CMMS by Smartware Group, Inc. (versions Enterprise and Enterprise+) is now TEC Certified in the computerized maintenance management systems (CMMS) and enterprise asset management (EAM) software spaces. These upgraded versions of Bigfoot CMMS have been designed to match the way maintenance professionals view, scan, and interact with computer screens of all sizes—tablet, iPad, PC, and smartphone alike—through a new, enhanced user interface and increased functionality. These versions of Bigfoot CMMS are due to be released for general availability in June 2014.
Smartware Group was founded in 2002 by Dave Peelstrom and Paul Lachance who each have over 18 years’ experience in the CMMS and preventive maintenance industry. Paul and Dave have been creating CMMS software since 1994. Since its founding, Smartware Group has been focused on providing a complete yet easy-to-use solution for organizations requiring CMMS and EAM capabilities. The company’s emphasis is on the end user experience, so much so that they have trademarked the phrase “quick to learn for quick results”™.
Smartware’s Bigfoot CMMS solution is a horizontal solution used across a broad range of industries. Though some 50% of its customer base is manufacturing related industries including distribution, Smartware has high profile customers focusing on healthcare, sports stadiums, and convention centers. Marquee customers of Smartware solutions include Nike, IKEA, Netflix, Macy’s, Del Monte Foods, and Memorial Sloan Kettering Cancer Center. The solution is currently employed by more than 10,000 users worldwide.
Smartware Group is consistently recognized with both software industry and trade industry accolades. Recognitions include being named as a finalist for Network Products Guide’s 2013 Hot Companies and Best Products Awards in the Customer Satisfaction category, being ranked among the Inc. 5000 list of fastest-growing private companies in the U.S. for the second consecutive year and listed among the 2013 Software 500 by Software Magazine, and in 2012 was ranked as one of Buildings Magazine’s elite group of money-saving products.
The core functionality supported by Bigfoot CMMS includes: preventive and predictive maintenance, asset and equipment management, work orders and maintenance requests, spare parts inventory, purchasing, reporting and analysis, and on-the-go mobility. Smartware Group also supplies an extensive suite of add-on solutions for ERP integration, occupational safety and health, the Part Express tool, the OPC (OLE for process control) interface, and an open Web services tool kit (WSTK).
As part of the certification process, TEC was given a hands-on demonstration of Bigfoot CMMS. The Smartware Group has devoted significant effort towards understanding users that commonly use CMMS software. The user interface is intuitive and streamlined so that it is approachable for even a casual user. When a user enters the Bigfoot system, they will commonly start in the dashboard module (Figure 1).

Figure 1: Bigfoot CMMS dashboard (click for larger image)
The dashboard is fully customizable and is commonly set up to show the most critical work to be performed by the user upon entry into the system. From the dashboard, the user can then directly navigate, with one click, to the task that requires action. Bigfoot’s top menu also gives direct access to tasks such as work orders, preventive maintenance, assets, parts & POs, and safety. An example of a screen in Bigfoot (assets) is shown below.

Figure 2: Bigfoot CMMS Assets Screen (click for larger image)
Though simple in design and presentation, the Bigfoot CMMS screens provide subtly powerful features. The screens are active data grids and allow extensive sorting and filtering of the information displayed. The color coding of field data (which is customizable) gives immediate visual indications on the status and criticality of an operation in the system. All areas of the system have the same look and feel, allowing for easy navigation and quicker learning of the system.
I am currently writing the full Bigfoot CMMS certification report, with a more in-depth look at the solution’s highlights, features and functions, and competitive strengths and weaknesses. The report will be available in a few weeks on the TEC Certification Reports page. You can see how Bigfoot CMMS stacks up to the competition in much greater detail using TEC’s proprietary TEC Advisor tool now.
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