ClickSoftware Gets More Cloud, Mobility, and SMB Clout via Xora




ClickSoftware Technologies, a provider of automated mobile workforce management and optimization solutions for the service industry, recently announced a definitive agreement to acquire Xora, Inc., a cloud-based provider of mobile workforce management (WFM). Xora, based in Mountain View, California, provides software-as-a-service (SaaS) solutions for companies whose success depends on the productivity and efficiency of “always mobile” workers.
 
Xora’s flagship product is a suite of configurable mobile apps and a Web-based management application for mobile businesses and their field employees. The company’s mobile apps can turn any mobile device into a productivity tool, and the management application lets users analyze data for better decision making. Xora delivers its solutions to 15,000 companies and is one of North America's largest providers of mobile workforce management solutions. Among Xora's distinguished partners are carriers such as Verizon, AT&T, and Sprint.
 
The combination of Xora and ClickSoftware creates a company with the breadth and depth for a much broader set of vertical sectors under one roof. ClickSoftware should hereby strengthen its leadership position by offering customers a broader range of cloud-based mobile WFM apps. On the other hand, Xora should benefit from ClickSoftware's international presence and access to sophisticated service resource optimization products. This acquisition should also extend ClickSoftware's market reach into the coveted small and medium business (SMB) market and open a distribution channel through the aforementioned wireless carriers.
 
ClickSoftware will now add the 130,000 Xora users to its user base of more than 500,000 and should put itself further ahead of the competition. While the vendor has had decent organic growth of late, this acquisition should help it maintain the distance from its fierce fast-growing cloud field service management (FSM) competitors such as TOA Technologies, ServiceMax, IFS Metrix, ViryaNet, and others.
 
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