“…Knowledge workers on the shop floor can’t waste time—downtime or overtime—filling out forms or navigating complex screens and menus to accomplish their goals…
…Role-based workflows, stored procedures, and no-nonsense user interfaces are designed to guide operations personnel through common scenarios. The UI is also designed to work with touch-screen interfaces, supporting simplified and rapid data-entry scenarios. This is a far cry from the historically cumbersome multi-page, multi-tab interfaces offered by traditional ERP systems.”
“…Many plants, particularly those over a decade old, began as quasi-independent entities. As these plants evolved, a culture of isolationism often took hold.
Inside manufacturing plants, engineering, operations and information technology (IT) established fiefdoms. Over time, plant engineers, plant managers, process control operators and machinists learned to execute their respective functions while respecting each other’s turf. Overly intrusive corporate oversight was often kept at bay by hitting production numbers and keeping costs under control…”