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Docusign Selects NetSuite OneWorld

Written By: Predrag Jakovljevic
Published On: May 5 2014

DocuSign, Inc., a provider of digital transaction management (DTM) solutions, recently selected NetSuite OneWorld to manage its operations across the US, the UK, Australia, and Brazil. The San Francisco-based software company, currently serving more than 95,000 customers in 188 countries, selected NetSuite OneWorld for real-time financial consolidation, global business operational efficiency, and streamlined revenue recognition. DocuSign's DTM platform supports legally compliant electronic and digital signature processes tailored to meet requirements globally with localization in 43 languages.
 
As a fast-growing company, DocuSign faced an increasing number of challenges, including the need to recognize revenue from subscription licensing as well as nonsubscription revenue streams including support, professional services, training, and user conferences; a lack of a simple and transparent process for currency conversions; no real-time visibility into its global business operations; and tedious manual financial consolidation. DocuSign also needed a flexible solution that was easy to integrate with other cloud solutions.
 
With NetSuite OneWorld, many global software companies benefit from streamlined billing and renewal processes, accurate financial reporting, the ability to meet revenue recognition requirements and comply with the new Financial Accounting Standards Board (FASB) rules for multi-element sales, and unified real-time views into the business performance of subsidiaries.
 
With support for 190 currencies, 19 languages, and automated tax compliance in more than 50 countries, NetSuite OneWorld can help DocuSign manage its core business operations including financial consolidation, revenue recognition, multicurrency, multilanguage, and tax compliance across five subsidiaries in four countries. DocuSign also expects to streamline critical business processes by integrating NetSuite OneWorld with other cloud solutions, including Concur's time and expense (T&E) management, salesforce.com's customer relationship management (CRM), and Adaptive Insights' budgeting and forecasting.
 
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