HighJump Grows in a Period of Low Growth Through Adaptable, Broad Function Products Part Three: Highjump SCE Solutions

Highjump SCE Solutions

On February 10, HighJump Software (www.highjump.com ), a privately-held provider of adaptable, Internet-based extended supply chain execution (SCE) solutions, announced that it has lately secured significant new customer wins and global partners in its ongoing efforts to become the industry leader in providing global SCE solutions.

As noted in Part Two, besides the highly functional WMS, HighJump provides a comprehensive and adaptable suite of other SCE solutions. Like many other SCE vendors, HighJump has thus revamped its strategy to attack the lucrative business-to-business (B2B) collaboration and visibility software market. Since its beginnings as a mere WMS vendor, HighJump has expanded its domain expertise into order management and fulfillment collaboration, and consequently, it now offers a SCE suite of applications it calls Supply Chain Advantage.

This is Part Three of a four-part note.

Part One detailed recent announcements.

Part Two discussed the Market Impact.

Part Four will cover Challenges and make User Recommendations

SCE Solution Summary

Some more prominent functional areas, their modules, and highlights include:

SCE Solution Analysis

HighJump has traditionally focused on moderately complex Tier 2 environments primarily in North America (e.g., divisions of Fortune 1000 companies). However, by recently addressing the needs of more complex global enterprises with all the above-mentioned initiatives, it has recently experienced tremendous momentum in the Tier 1 space. Also, by specializing on the Windows platform (although the product has been deployed numerous times on a back-end UNOX platform) ever since its forays into the SCE arena, HighJump further raises the bar by delivering almost Tier 1 SCE functionality to the mid-market at quite competitive mid-market prices, particularly when bundled with the above-described adaptability and simplicity of the product that allows one of the fastest implementation times in the industry.

The single source code leveraging the single Microsoft-centric technology platform also exhibits uniform global capabilities like multi-language support, localization support (e.g., date/time formats, currency formats), which are also available as an upgrade to all customers. This is in a contrast to some SCE vendors like Manhattan Associates that have multiple code bases multiple different platforms like IBM iSeries (AS/400), Unix and Windows, or that have different functional products for different industries (e.g., RedPrairie and Provia), which might be a nightmare for product managers to cope with keeping track of all the products' differences (not to mention possibly confused prospects).

Aiding HighJump on the implementation front are several integration partners, including general consulting houses like former PricewaterhouseCoopers (now IBM Global Services), and domain expert system integration services firms like KEOGH, Tompkins, KSA, ESYNC, and Forte. HighJump also has a substantial number of alliances with complementary software and hardware providers, such as ERP (e.g., PeopleSoft), bar code devices (e.g., Intermec), mobile computing (e.g., Symbol Technologies, LXE, Psion Teklogix, Intermec, and Gearworks) , platform, development tools and Enterprise Application Integration (EAI) vendors (e.g., SPS Commerce and Microsoft). Equipped with a direct sales force in North America and backed up by direct local presence and/or through regional renowned supply chain consulting partners, as well as via the still growing formalized alliances ecosystem' support program that accounts for many types of partnership agreements (including OEM and reseller partners such as ADC Technologies, ROI Systems, Lowry, ViTech), HighJump also reports increasing presence and sales in South America, Europe and the Pacific Rim, currently with 7% of revenue coming from the international market.

Particularly impressive is the vendor's interoperability readiness (i.e., it has interfaced to over 50 ERP and legacy systems in the past) towards leading ERP systems like SAP, Oracle, PeopleSoft and MAPICS, where the vendor features certified interfaces. That may indicate these ERP systems' drawbacks in terms of handling near real-time (vs. batch processing) and paperless inventory data. On the other hand, the likes of HighJump deliver real-time inventory information via imbedded RF technology that enables real-time scanning. Every inventory bin has a location number that can be scanned with a wireless device carried by a worker or attached to a forklift, while device contains the order of tasks the worker is to execute, and the worker scans the tag at each bin to receive confirmation that the location is correct before completing the pick.

The fact that HighJump has recently celebrated' the 75th joint customer with PeopleSoft might indicate that ERP systems still have a way to go before catching up the SCE specialists' functional parity. Thus, the company's continued expansion, increases in research and development (R&D) investment, and its products' flexibility, simplicity and highly competitive prices have been flying in the face of current pessimistic sentiment and tight purses in the IT market.

This concludes Part Three of a four-part note.

Part One detailed recent announcements.

Part Two discussed the Market Impact.

Part Four will cover Challenges and make User Recommendations.

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