Infor Introduces Customer Interaction Hub to the CRM Industry


Infor has announced the general availability of its Customer Interaction Hub. The solution—built specifically for financial services and telecommunications industries—provides Infor CRM Epiphany Suite users with an organized structure for storing and making visible customer interactions. As part of Infor's effort to enhance customer experience, the hub displays all client interactions to ensure adequate customer dialogues. Infor's initiative underlines that they do not intend to neglect their Infor CRM Epiphany Suite in favor of its Saleforce app, Inforce Suite.
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