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Infor’s Acquisition of PeopleAnswers Foregrounds Big Data Behavioral Analysis of Employees

Written By: Raluca Druta
Published On: January 9 2014

Infor has announced the acquisition of PeopleAnswers, a company specializing in predictive talent analytics. The financial terms of the deal have not been disclosed. Founded in 2001, PeopleAnswers developed a cloud-based (multitenant software-as-a-service [SaaS]) solution meant to help companies with employee selection, retention, and succession planning. PeopleAnswers’ application maps the behavioral DNA of organizations by analyzing 39 behavioral traits to reveal behaviors that drive success—as understood by each company.

The solution was developed taking into account scientific behavioral theories with the aid of PhD behavioral scientists. PeopleAnswers’ philosophy stems from the belief that skills alone cannot guarantee the good performance of employees. In fact, attitudes and behaviors may represent a more significant driver for success. As a result, the product puts a behavioral scientific spin onto big data analysis.

Charles Phillips, CEO of Infor, explains:

Evaluating talent is one of the most important decisions for a manager but these decisions are hindered by uncertainty and a lack of data. PeopleAnswers has pioneered the concept of HCM big data and behavioral science that delivers a patented, cloud-based product available in 16 languages that has become the gold standard for hiring best practices.

This appears to be a solution that would work very well with workforce management, where reducing turnover and maximizing employee efficiency are major concerns. Using tools such as PeopleAnswers invites ethical and regulatory constraints that would prevent the profiling of individuals who do not possess certain “desirable” traits by the groups that define success within a company.

PeopleAnswers’ customers include Audi, Foot Locker, Gold’s Gym, Hertz, Neiman Marcus, and The Cheesecake Factory.
 
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