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Jitterbit Announces Harmony SAP Connector

Written By: Predrag Jakovljevic
Published On: August 1 2014

Jitterbit recently announced the first connector to SAP’s enterprise resource planning (ERP) system via its flagship integration platform, Harmony. The connector offers fast time-to-value (averaging implementation time of ten days or less) with Jitterbit’s “Clicks Not Code” mantra (meaning everyday business users can use the platform via mere clicking, without ever being exposed to a single line of code, and instead be able to focus on solving business problems).
 
Jitterbit has always integrated with SAP's applications but this connector continues to simplify the process of connecting to SAP’s ERP solution, as it runs on the Harmony unified multi-tenant cloud integration platform. It offers complete SAP-idiosyncratic IDOC, BAPI, and RFC compatibility, and has been officially certified for SAP CRM and SAP ECC (Enterprise Central Component, i.e., SAP ERP) to enable crucial business processes between ERP, customer relationship management (CRM), vertical applications, and more than a thousand enterprise endpoints, ranging from legacy on-premise software to the latest cloud-based solutions (i.e., the cloud and on-premise systems working in harmony).
 
The new connector also includes support for SAP’s new in-memory appliance, HANA, and is optimized for SAP customers from specific industries, including manufacturing, retail, automotive, high-tech, and oil and gas, allowing companies in these sectors to streamline critical business processes like customer service, quote-to-cash, and field service. Businesses should also be able to amplify the value of back-office SAP systems by connecting them with new technologies that leverage cloud, mobile, and social innovations, and the Internet of Things (IoT).
 
Dozens of Jitterbit customers, including Bayer, Kingspan, mophie, Sika, and Skullcandy have reportedly already unlocked new value from the SAP Connector. For example, the heavy-duty equipment manufacturer SPP Pumps Limited leveraged the SAP Connector to quickly integrate its remote field service application, ServiceMax, with its back-end SAP systems, which resulted in an immediate return on its investment (ROI). Damian Hudson, head of IT at SPP Pumps, said the following to TEC:

This team looked at several solutions to integrate SAP and ServiceMax. Our first thought was to originally go with an archaic solution to upload/download CSV files, then realized this would be difficult for us to manage, prone to problems, and not very reliable. When we started the ServiceMax project, we looked at another solution before we looked at Jitterbit, which was a product called Pentaho. We found that this wasn’t the right fit for us. We are quite a small team, relying quite heavily on our partners, and Pentaho being the solution it was, it wasn’t the right fit for us strategically. So, we then started the discussion with Jitterbit and quickly decided that was the way forward for us. Jitterbit fit with our strategic vision of a quick-to-deploy and easy-to-manage solution that we could use in-house.

SPP Pumps’ implementation of Jitterbit's SAP Connector has significantly improved its business processes including digital invoicing and inventory for field service engineers.
 
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