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Kronos Workforce Central Going Social

Written By: Predrag Jakovljevic
Published On: November 13 2013

At KronosWorks 2013 Kronos unveiled the Kronos Workforce Central 7.0.2 suite, slated for release at the end of 2013. It will give employees and managers a forum to collaborate and build consensus, motivate and recognize employees (including gamification and rewards for sharing best practices), onboard and train employees (via sharing documents, images, and videos), and prevent potentially costly disruptions to operations. By integrating popular enterprise social networking (ESN) and collaboration capabilities with its flagship workforce management offering, Kronos wants to provide another innovative option to help reduce employee turnover and cost, improve productivity, deliver a better customer experience, and recognize employees for their impact on business performance.

According to Aon Hewitt, employee engagement is the leading indicator of company growth after macro-economic conditions. Yet, recent Gallup research found that only 13 percent of employees are engaged worldwide. By tying social collaboration with workforce management, organizations can give employees more input into their daily tasks and scheduling via activity stream updates or direct communication to individual employees. Managers looking to fill a last-minute shift, looking for a special skillset, or tackling difficult scheduling periods can solicit employee feedback to quickly identify replacements and gather employee preferences, ensuring adequate staffing while building an environment where employees feel valued.
 
Workforce Central can now provide every employee with a social profile to customize the information they want to share with their coworkers. This is intended to cultivate a collaborative culture where employees feel empowered to contribute ideas, share information, and crowdsource for strategic and routine problem solving. By polling direct reports and coworkers, managers could quickly see the most popular option, making decision making more equitable.
 
Leveraging the tibbr ESN platform by Tibco (which supports both on-premises and cloud instances of Workforce Central), the social tool is a widget within the Workforce Central Navigator, integrated with the organization's structure. Workforce Central will be able to create a social organization map that illustrates the relationships and roles across a complex and widely dispersed workforce. Activity streams enable collaboration with other managers and dynamic groups of employees working in a department or in a location. The ability to create specific groupings of employees based on duties should ensure sharing practices are commonly aligned.

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Kronos social networking and collaboration will be available in December 2013 as an optional module on the Workforce Central 7 platform. Kronos justifies a reasonable charge for this module with the additional value that it should create.
 
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