Lotus Extends Domino for Unified Messaging and Wireless Communications

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Event Summary

BERLIN, Oct. 26, 1999 -- At Lotusphere Europe 99, IBM's Lotus Development Corp. today announced a unified messaging initiative that extends the Lotus Domino platform by enabling customers to access e-mail, voice, and fax data from any device at any time. In addition, Lotus announced that Domino e-business applications would interact with online business services and corporate Intranets from any Wireless Access Protocol (WAP) device. (Source: Lotus Press Release)

Market Impact

Lotus will be developing a Unified Messaging environment coupled with wireless connectivity via strategic business alignments with Compaq, Nokia, Erricson, Fujitsu Business Communications, Dialogic and AVT Corporation. Lotus has recognized the demand for Unified Messaging (UM) and has established partnerships with corporations already offering UM and Wireless connectivity. An integrated UM Notes Domino product has not been released, which raises the question, " Is this truly strategic partnering or merely a marketing ploy?" Due to the strong 3rd party UM vendor market offerings for Exchange, Notes and GroupWise, we believe this to be nothing more than marketing hype (probability 90%). With the forthcoming release of Microsoft Exchange 2000, which already has demonstrated UM support with such vendors as Latitude Communications, Lucent, and RightFax; Lotus must promote Domino as a viable UM product.

User Recommendations

Lotus has not released a Unified Messaging product and the shipping timeframe for a "UM-Ready" product will not be until the second quarter of 2000 (probability 70%). Lotus must speed up its attempts to deliver a UM product to market in order to compete one on one with Microsoft Exchange 2000. Users should take the time to adequately evaluate the forthcoming 3rd party additions to Domino. Due to the limited time for the add-on UM products to ship to market, users should be concerned with the quality and stability of the proposed integration.

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