Moxie Software Offers Free Social Collaboration Apps

The days of companies making serious investments in general purpose social networks and collaboration tools seem to be numbered. The true value of collaboration tools comes only via enabling particular best practices and helping solve certain issues and situations. To that end, Moxie Software, a provider of customer-centric enterprise social software, recently announced the availability of its Collaboration Spaces for free. Enterprises of all sizes can benefit from Moxie Software’s functional collaboration application (with activity streams, groups, ideation, projects, discussions, wikis, blogs, user profiles, mobility, branding, etc.), which connects employees, customers, and trusted partners to engage in business, share knowledge, and collaboration.

Moxie Software focuses on customer experience and is particularly strong in multi-channel (email, phone, chat, etc.) and Web-based (co-browse, click-to-call, etc.) customer experience management. Spaces by Moxie is a broad solution suite that powers more than three billion social interactions per year for leading organizations in the consumer service, financial, healthcare, high-tech, and media and entertainment industries.

Moxie Software’s social offering is different from competitors’ “freemium” teaser offerings that all too often impose limitations on the number of users, key features, or time of free use. Enterprises will pay only when value is realized and that happens when collaboration is integrated to a specific business process such as social knowledge management or social customer service and support. Furthermore, enterprises using the free version will have access to Moxie Software’s sizable community with valuable resources, including training, webinars, best practices, use cases, and how-to videos to ensure their success.

Moxie Software’s Collaboration Spaces application has been successfully implemented by enterprises in various industries, including a pharmaceutical company increasing supply chain efficiencies, a retail chain connecting its headquarters to point-of-sale (POS) locations, and a media and entertainment company connecting its design studios. To date, 30 enterprises have reportedly registered for the new free offering. From now on, it might become difficult for CIOs to write a check for Jive Software, Socialtext, Yammer, or any other renowned general purpose social offerings without trying Moxie’s Collaboration Spaces for free.
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