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Newton County Selects Financials and HR System

Written By: Aleksey Osintsev
Published On: August 29 2013

newton_county_boc.jpgNewton County’s local newspaper meticulously recites all the issues the county is currently experiencing and describes the range of business processes that it aims to simplify and alleviate with a new financials and human resources (HR) system.

Newton County (Georgia) decided to replace its archaic financial system with a modern application; the Board of Commissioners has approved the purchase of software from Tyler Technologies, a well-known developer of solutions for state and local governments and other public sector entities.

Anyone involved in the enterprise software market should be interested to note the facts and numbers (a rarity!) published in this article. The article quotes precise contract cost and maintenance payments, and cites the county’s finance director, Michelle Kelly, on the kind of troubles users are having.

The county’s existing financial software is a “dinosaur,” to say the least. It does not include HR, which is currently managed manually. The system dates from 1980, and it’s built according to the standards of that time: Not all modules are integrated with each other. Some information needs to be entered not only twice but even three times in different modules. Lots of business processes need to be performed outside of the system using spreadsheets. Data analysis and reporting is weak.

Coupled with the county’s limited budget and lack of staff to enter information into the system, it's a clear that the old system is outdated; there are shortcomings in its capabilities, and it has fostered a non-productive environment.

The county is relying on the upcoming Tyler software implementation, which should take about six months, to finally retire obsolete piece of codes.

Fortunately, the project leaders realize that a new software implementation isn’t easy and that it can be quite a painful process. But since they are well prepared and aware of the project targets and the work to be done, it makes me think that it’s going to be successful.

Kelly’s words confirm this: “It will be a difficult, slow process, but we will be so much better off once we cross that bridge.”
 
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