Sage Mobile Device Survey Shows Interesting Findings




Sage recently announced the results of its second annual mobile device survey, which polled 1,090 small to medium businesses (SMBs) in the U.S. Only slightly more than half of the businesses (54 percent) responding to the survey supply their employees with mobile devices, down from 69 percent in the 2013 survey.
 
When asked about the positive effect mobile technology has had on their businesses, the majority of respondents somewhat expectedly said that the biggest positive effect has been on customer service. About one-fifth of respondents also said that mobile devices have been helpful in bringing more work to their companies and in providing the ability to conduct meetings remotely.
 
One of the most surprising findings from the survey is that while mobility is having a positive effect on business processes, most businesses are not budgeting for mobile devices expenditure. Slightly more than three-quarters of business executives generally do not budget for mobile devices, preferring instead to purchase them as the need arises. For more information, see Sage’s summary report and related infographic.
 
comments powered by Disqus