Vox Populi: What Does a Day in the Life of a Regular Business User Look Like?

Vox populi is Latin for “voice of the people”– in broadcasting and television, they use the "vox pop interview" to get spontaneous opinions on a subject, from different, randomly selected people. My idea is to apply the concept to our blog—whenever you see a blog post starting with “Vox Populi,” it means we’re seeking your opinion.

In broadcasting, only a few people are interviewed, and the answers are edited. On our blog, everyone can leave a comment—we will not change or edit what you say (although our moderators will remove comments that are abusive). That being said, here’s your first assignment:

The Agony and the Ecstasy of a Business Software User

Some business software vendors use the “one day in the life of…” strategy to promote their products. This consists of describing how a regular work day looks like without their software applications as opposed to how it would look if you decided to use their solutions.

Here’s an example (tongue-in-cheek for the purposes of exposition):

If you don’t have the software…
1. … your car will not start in the morning,
2. … and you will be late for the monthly meeting with your boss…
3. … and you can therefore say goodbye to your promotion…
4. … which makes you forget about lunch with your spouse…
5. …. who gets upset and gives you a “lecture” on the phone
6. (while you’re supposed to be calling a potential customer)…
7. etc.

Of course, if you have the system, you will be more efficient, save money, be able to afford a better car, which will start in the morning… and you will eventually be able to ride off into the sunset, in a blaze of glory.

I am exaggerating, but sometimes they (software vendors) are too. When I hear the phrase “one day in the life of…” I think about Aleksandr Solzhenitsyn’s book One Day in the Life of Ivan Denisovich, which describes an ordinary day in the life of a Soviet labor camp prisoner. There is also Stefan Zweig’s Twenty-Four Hours in the Life of a Woman, where an elderly woman recalls the day when she met a Polish officer (and compulsive gambler), saved his life, fell passionately in love with him, and was abandoned by him (all in just one day!).

I’m pretty sure an ordinary day in a business software user’s life does not resemble any of the scenarios described above.

Since most of you are using some kind of business software (customer relationship management, enterprise resource planning, business intelligence, or other), here’s my question for you:

From a software user point of view, what does your day look like? 

Here are some suggestions–feel free to add yours or tell me more by adding a comment below!

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