When Is It Time to Re-implement?
Written By: Bill Cone
Published On: November 2004
Is It Time to Re-implement?
Author - Bill
- November 27, 2004
"universal truth" still remains with all ERP systems deployed in companies
today. Change in your business model is inevitable and if you do not readjust
your ERP systems to support the change, your system can (and probably will),
cripple your organization.
is good news for most organizations since it reflects adjustments in the markets
they serve, and change can be used to their advantage to increase market share
or perhaps increase their price point and ultimately, their bottom line. But
change must be looked at introspectively, that is to say, "from the inside."
Examine why you do things the way you do, and then look at the how.
As we all are well aware, every company, every industry has one thing in common. That commonality is indeed change! And if you want to survive, then you must be able to change to the new rigors of the market place you serve.
Companies today need to be ever diligent to the outside forces that shape the
way they conduct business.The
truth is, most companies' business models change because of forces outside their
realm of control. Whether it is B2B operational pressure or perhaps a consumer
driven influence that forces the winds of change upon them, companies need to
have a plan in place to deal with the eventuality. The plan needs to encompass
a critical look at infrastructure and methodology to support the end goal, be
it new customers or higher return and improved company performance overall.
Whatever change occurs in the market space will affect hundreds of competitors
in that space. Those who rise to the occasion and can command a competitive
edge are most often the ones who have the ability to adjust their business models
rapidly. They can adjust things internally and externally in a fashion that
doesn't impact their service levels or their company's performance. These are
the companies who have spent the time and effort to closely examine not just
the easiest method of doing something but, the optimal method of accomplishing
a certain task, be it order fulfillment cycles or materials procurement from
web based auctions.
New business models are being adopted every day by all sorts of companies, in
all types of business sectors. These models are being implemented to
better serve the customers and maintain or even increase the company's own competitive
advantage. Rapid deployment of precise business models, that are well thought
out and executed to the utmost, can propel a company well ahead of it's competition.
These models must be thorough in design and take many factors into consideration
but most important in the equation is the complete supply chain. Every nuance
of daily process activity affects the performance of the supply chain (up or
down) and these new business models must be able to adjust themselves on a moments
notice. Knowing the customer, service provider, manufacturer and end-customer
is a big part of the key to success.
not define the way you look at your business, instead of looking at the way
your business is defined?
all the approaches used to conduct a re-implementation of ERP/SCM, the "Network
Review" methodology appears to be the most successful. This encompasses a review
of the new business requirements as compared to the current ERP environment
as it compares to the Supply Chain and the Market Place.
This additional factor is key.
ERP systems fail to deliver results. This is not because they can't support
the business but rather that the business cannot support the Market Place. What
I mean by that is this: Companies typically implement their old ways with new
systems and ignore the fundamentals of their business. The biggest fundamental
to pay attention to is the supply chain. This needs
to be examined very carefully not only from the supply side but
to the customer it serves.
Companies that are successful, adapt their business methods to accommodate the best ways they can serve their customers. Re-implementation of ERP is not really a re-implementation, but rather an exploration into the needs of the market place and an adaptation of those changes that are required to better serve the customers.
The true litmus test to ERP success is the ability to successfully deliver goods and services to the customer, while remaining profitable, growth oriented, and efficient. Most companies overlook the obvious ways to best adapt to the changes in the market place. They listen to the advice of some pundits who preach "industry best practices," when the best practice is most often what is best suited to the enterprise and its own customer base.
best time to re-implement your ERP system is now. But, only after you
have examined the ways in which your organization handles processes internally
as well as externally. You need to ask not only how you do things but,
more importantly, why you do things the way you do.
why within your organization and in conjunction with your supply
chain partners, can give you a lot of insight as to ways to optimize the entire
Cone is a thirty-year veteran of ERP and supply chain implementations.
His background consists of twelve years as a senior consultant with J.D. Edwards
and eight years with various other ERP vendors including System Software Associates.
In addition he has held several, senior management positions for a number of
Fortune 1000 companies.