Event Summary
Active Voice Corporation, a global leader of unified messaging and computer telephony software solutions, announced that Unity Enterprise 2.4, the latest version of its award-winning true unified messaging solution for enterprise-level organizations, has been released to general availability for all customers.
Market Impact
Release 2.4 of Active Voice's Unity Unified Messaging solution has hit the streets touting software - only support for Cisco's Call Manager 3.01, unlimited usage of ViewMail for Microsoft Outlook and a special agreement with Microsoft to allow telephone only users access to his/her inbox, without the need to purchase a Client Access License (CAL).
Unity 2.4 also allows a user to redirect e-mails and their associated attachments with a common touch-tone telephone due to an enhanced fax module, which offers up to 24 ports of fax capacity. Unity Enterprise is recognized as one of the three leaders in the Unified Messaging field. They compete directly with AVT Corporation, Voixx, and Lucent's Octel Messenger. Active Voice is focused on an IP based solution, which is the future direction of Voice and facsimile solutions.
User Recommendations
Users have a lot of choices when it comes to Unified Messaging. The largest three players are Lucent Technologies, Active Voice, AVT Corporation and peripherally, Key Voice. All products have their pros and cons, but Active Voice's commitment to industry standards coupled with strong functionality and ease of use makes us put it on our short list of Unified Messaging Vendors. Make certain to include Active Voice in your tests prior to implementing any Unified Messaging product.
Editor's Note: This article has been modified from its original form since the original publication date.