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Enterprise Software Articles - 2001

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.

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The Lexicon of CRM - Part 1: From A to I
Randy Garland 10/12/2001 12:00:00 AM
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part one of three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, is the Lexicon of CRM.

Read The Lexicon of CRM - Part 1: From A to I

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The ERP Market 2001 And Beyond – Part 4: Market Predictions
P.J. Jakovljevic 10/11/2001 12:00:00 AM
ERP will be redefined as a platform for enabling e-business globally. Originally focused on automating internal processes of an enterprise, ERP systems will include customer and supplier-centric processes as well. The conclusive evidence of this redefinition is the move of all major ERP players into CRM and SCM applications.

Read The ERP Market 2001 And Beyond – Part 4: Market Predictions

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The ERP Market 2001 And Beyond – Part 3: Rating The Vendors
P.J. Jakovljevic 10/9/2001 12:00:00 AM
We generally believe that, in the long run, market winners will be those vendors with an established large customer base and with huge financial and human resources that would make them more responsive to any future challenges such as sudden market trends and/or technology paradigm shifts.

Read The ERP Market 2001 And Beyond – Part 3: Rating The Vendors

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MAPICS Unifies The Brand And Interacts For CRM Solutions
P. Catz,P.J. Jakovljevic 10/8/2001 12:00:00 AM
While the existing loyal client base and affiliate channel remains MAPICS’ trump card in these difficult times, the recent partnership initiatives bundled with a unified product branding might be the way to more effectively sell beyond the current XA client base, which is the must for the long-term viability.

Read MAPICS Unifies The Brand And Interacts For CRM Solutions

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The ERP Market 2001 And Beyond – Part 2: Vendor Reactions
P.J. Jakovljevic 10/5/2001 12:00:00 AM
Faced with competitive inadequacies, the major ERP vendors have been vigorously busy developing, acquiring, or bundling new functionality so that their packages go beyond the traditional realms of finance, materials planning & management, and human resources.

Read The ERP Market 2001 And Beyond – Part 2: Vendor Reactions

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The ERP Market 2001 And Beyond – Aging Gracefully With The ‘New Kids On The Block’
P.J. Jakovljevic 10/3/2001 12:00:00 AM
Although we believe that exorbitant growth rates are a matter of the past, growth will remain the word associated with the ERP market in the 2000’s. ERP will, however, have to share the spotlight with the fast growing adolescent ERP-adjacent areas like SCM, CRM and e-procurement.

Read The ERP Market 2001 And Beyond – Aging Gracefully With The ‘New Kids On The Block’

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Shall Bifurcated Tack Reverse J.D. Edwards’ Bad Spell?
P.J. Jakovljevic 10/2/2001 12:00:00 AM
By opting now for a “best of both worlds strategy,” J.D. Edwards might finally have a formula of getting out of the doldrums it has been in for some time. While maintaining product flexibility, it can now provide its own ‘must have’ applications (e.g. SCM and CRM), and offer, through partnerships, the secondarily important bolt-on’s.

Read Shall Bifurcated Tack Reverse J.D. Edwards’ Bad Spell?

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E-Business Sell Side Success at H.B. Fuller
Olin Thompson 10/1/2001 12:00:00 AM
Chemical company H.B. Fuller has leveraged the Internet to increase their ability to sell.

Read E-Business Sell Side Success at H.B. Fuller

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IFS Glows Amidst The Mid-Market Gloom
P.J. Jakovljevic 9/28/2001 12:00:00 AM
By continuing to grow faster than many others, and by even reverting to profits, IFS has been defending the pride of quite beleaguered Tier 2 & 3 applications vendors. However, the bigger vendors will sell their aspirations dearly, and IFS still has a long way to go to achieve full-fledged credibility in the global market.

Read IFS Glows Amidst The Mid-Market Gloom

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Business Intelligence Success at Biomet, Inc.
P. Catz 9/25/2001 12:00:00 AM
Biomet, a manufacturer of orthopedic medical products needed to support its worldwide need for sales information.

Read Business Intelligence Success at Biomet, Inc.

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