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Enterprise Software Articles - 2001
Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.
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ERP Trivia - Every Why Should Have Its Wherefore Part 2: ERP Key Success Factors
P.J. Jakovljevic 8/29/2001 12:00:00 AM
ERP systems, in fact, are devised to operate by codifying a set of business processes and employees have to learn the whys, wheres and whos of the business process (workflows) rather than hows of the software screens.
Read ERP Trivia - Every Why Should Have Its Wherefore Part 2: ERP Key Success Factors
J.D. Edwards Fires Siebel, Hires YOU
Randy Garland 8/28/2001 12:00:00 AM
J.D. Edwards announced plans to acquire CRM vendor YOUcentric, Inc. At the same time, they have severed their 18 month relationship with Siebel and ended integration plans between J.D. Edwards core functionalities and Siebel’s eFrontOffice capabilities. Abrupt? Yes. Unexpected? Possibly. In the best interests of J.D. Edwards and their customers? Wholeheartedly yes.
Read J.D. Edwards Fires Siebel, Hires YOU
CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born
Randy Garland 8/27/2001 12:00:00 AM
Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond. Fast forward to 2001. CRM has gotten fat, and the fatter it gets, it becomes more difficult to understand, more expensive to buy, more difficult to implement, and less likely to satisfy - either buyers of the software or their customers. Keep your eye on the ball: your customers, and your business.
Read CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born
ERP Trivia - Every Why Should Have Its Wherefore Part 1: ERP Trends
P.J. Jakovljevic 8/25/2001 12:00:00 AM
We take the liberty to comment on the findings of a report, which was recently released by a renowned research organization, and which pinpoints ERP implementations’ dissatisfactions in no uncertain terms.
Read ERP Trivia - Every Why Should Have Its Wherefore Part 1: ERP Trends
Are ASP Applications Right for You? Part 2: Decision Criteria
Miles Szczurek 8/24/2001 12:00:00 AM
Whether an application is best implemented as an ASP provided application or service, built in-house or purchased, generally depends on the same criteria as what would be used for outsourcing a function or process. This part details that criteria.
Read Are ASP Applications Right for You? Part 2: Decision Criteria
CPR on BPR: Practical Guidelines for Successful Business Process Analysis
Randy Garland 8/23/2001 12:00:00 AM
Part 2 of a series on Business Process Reengineering: Long Live Business Process Reengineering. In this Part, we discuss some practical steps for actually performing business process analysis and fostering change in your company.
Read CPR on BPR: Practical Guidelines for Successful Business Process Analysis
Are ASP Applications Right for You? Part 1: Decision Factors
Miles Szczurek 8/22/2001 12:00:00 AM
Like so many Internet conventions, the Application Service Provider (ASP), is really a combination of two 'old' concepts, turn key applications and outsourced services. Many of the lessons learned from these areas are directly applicable to ASP provided applications, and many of the same questions need to be asked and answered before a determination can be made on whether an ASP application should be considered.
Read Are ASP Applications Right for You? Part 1: Decision Factors
CPR on BPR: Long Live Business Process Reengineering Part 1: A Primer
Randy Garland 8/21/2001 12:00:00 AM
Without sound business process analysis, design, and possible re-design or full-blown reengineering in place before you bring in technology, your CRM (or any IT) efforts are doomed to fail.
Read CPR on BPR: Long Live Business Process Reengineering Part 1: A Primer
The SOAP Opera Progresses - Helping XML to Rule the World
Michael F. Reed 8/20/2001 12:00:00 AM
An important emerging standard in the web arena, known as SOAP (Simple Object Access Protocol), originally developed by Microsoft, has achieved a new milestone. Since IBM joined in support for the SOAP standard with increased security, SOAP may replace DCOM, and possibly even CORBA eventually. The W3C consortium has just released a new version, 1.2, which will be widely accepted and adopted by vendors.
Read The SOAP Opera Progresses - Helping XML to Rule the World
SAP Thrives On Competitors' Plight, In Part
P.J. Jakovljevic 8/17/2001 12:00:00 AM
SAP announced upbeat results for Q2 2001 and reconfirmed the positive outlook for the rest of the year amid the bloodbath of many of its competitors. However, negative license revenue growth in the US, a likely cascading economic slowdown from the US to other markets, and net profit restatement owing to the investment in money burning Commerce One, may give rise to a careful scrutiny and moderate caution.
Read SAP Thrives On Competitors' Plight, In Part
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