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Enterprise Software Articles - 2002

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.

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MAPICS To Leap Forward In A Frontstep Way Part 3: Challenges and User Recommendations
P.J. Jakovljevic 12/31/2002 12:00:00 AM
While the benefit of obtaining .NET-based product is evident, the downside is also that due to the companies’ dissimilar technologies in the past, MAPICS will now be burdened to look after both its AS/400 and Frontstep’s Progress based old customers, whose only common trait at this stage might be anxiety.

Read MAPICS To Leap Forward In A Frontstep Way Part 3: Challenges and User Recommendations

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MAPICS To Leap Forward In A Frontstep Way Part 2: Market Impact
P.J. Jakovljevic 12/30/2002 12:00:00 AM
MAPICS has recently departed from its traditional practice of 'pushing' the sale of the plethora of its components onto customers. Going forward, it will rather try to solve challenges for its customers and/or prospects in their quest of becoming world-class manufacturers.

Read MAPICS To Leap Forward In A Frontstep Way Part 2: Market Impact

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The Essential Supply Chain
Steve McVey 12/28/2002 12:00:00 AM
Supply Chain Management (SCM) once viewed as a way to obtain a competitive advantage, is now perceived as a logical and necessary extension of Enterprise Resource Planning (ERP). The reasons: First, traditional ERP systems lack the advanced planning tools necessary for companies to respond to an increasingly competitive business environment. Second, advances in computing power and data transmission enable disparate entities to communicate efficiently and at a low cost. Finally, vendors have observed the complementary nature of SCM and ERP and are engaged in consolidation of their product suites.

Read The Essential Supply Chain

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MAPICS To Leap Forward In A Frontstep Way
P.J. Jakovljevic 12/27/2002 12:00:00 AM
MAPICS’ acquisition of Frontstep is a real positive given that Frontstep had already spent ~$60 million to deliver its entire product line, which includes ERP, CRM, and SCM, on a single technology platform, a notable feat. The combined company will have solutions that have been implemented in more than 10,000 customer sites worldwide in only a handful of industries of focus. Now the work of battling Tier 1 vendors and mid-market juggernauts begins.

Read MAPICS To Leap Forward In A Frontstep Way

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Why CRM Is So Hard and What To Do About It: Data is key to making CRM work
Barry Briggs 12/25/2002 12:00:00 AM
Making a CRM investment work is a two-step process that begins with unifying disparate systems by creating and managing standardized, reusable business definitions mapped to the different CRM system schemas throughout the organization.

Read Why CRM Is So Hard and What To Do About It: Data is key to making CRM work

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Should You Modify an Application Product?
Olin Thompson 12/24/2002 12:00:00 AM
When it comes to modifications to an application product, there is the good, the bad, and the ugly. Enter the modification process cautiously, with your eyes open.

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Best Software To Hold Competition At Bay Part Four: Challenges & User Recommendations
P.J. Jakovljevic 12/23/2002 12:00:00 AM
The downside, as a rule, is the painstaking integration effort yet to be devised for a number of remaining products in the Sage’s/Best’s family and to be subsequently exerted, as there is always a large time bracket from concept to actual materialization. Further, integration is never a simple feat.

Read Best Software To Hold Competition At Bay Part Four: Challenges & User Recommendations

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Product Life Cycle Management (PLM) in ProcessPart 3: Process PLM Requirements
Olin Thompson 12/22/2002 12:00:00 AM
A Process PLM system must accommodate rapid, global deployment of the system. This need drives specific requirements to minimize both the start-up and the long-term cost of ownership of the system. This article, third in a series details those requirements.

Read Product Life Cycle Management (PLM) in ProcessPart 3: Process PLM Requirements

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CRM Analytics Brings More Profitability
Kevin Ramesan 12/21/2002 12:00:00 AM
Targeting your best customers and personalizing your relationship with them, implies an in-depth understanding of their behavior.

Read CRM Analytics Brings More Profitability

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Best Software To Hold Competition At Bay Part Three: Market Impact
P.J. Jakovljevic 12/20/2002 12:00:00 AM
As the small-to-medium enterprises (SME) market battle rages, Best Software seems to be taking appropriate steps to establish itself as a more visible/audible force to be reckoned with. It does not intend to remain a tacit mid-market powerhouse any longer.

Read Best Software To Hold Competition At Bay Part Three: Market Impact

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