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Enterprise Software Articles - 2003

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.

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Surado! A Rising Mid-market CRM Provider
Kevin Ramesan 10/16/2003 12:00:00 AM
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, and Commence Corporation.

Read Surado! A Rising Mid-market CRM Provider

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Analyzing MAPICS' Further Steps After Frontstep Part Five: Challenges and User Recommendations
P.J. Jakovljevic 10/15/2003 12:00:00 AM
MAPICS remains a stable company, with a strong financial position, depth of manufacturing knowledge, a strong customer service record, and a developed affiliate channel, which has also broadened its product offering. Combined respective MAPICS and Frontstep customers and partners should be encouraged by the progress of Frontstep’s assimilation. However, there will ultimately be inevitable rationalization within the maze of likely redundant product sets.

Read Analyzing MAPICS' Further Steps After Frontstep Part Five: Challenges and User Recommendations

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Analyzing MAPICS' Further Steps After Frontstep Part Four: Market Impact Continued
P.J. Jakovljevic 10/14/2003 12:00:00 AM
While competitive costs (low and flexible software license pricing and implementation costs) and outstanding global service (proven fast implementations and customer loyalty) will remain important requirements for success, particularly in the lower end of the market, vertical focus will be the key factor for survival.

Read Analyzing MAPICS' Further Steps After Frontstep Part Four: Market Impact Continued

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Analyzing MAPICS' Further Steps After Frontstep Part Three: Market Impact
P.J. Jakovljevic 10/13/2003 12:00:00 AM
Much has changed, while much has remained the same at MAPICS during 2003. With the February finalization of the Frontstep acquisition, MAPICS has become quite a large enterprise applications provider, which positions the vendor near (if not at) the top among vendors that focus on the mid-size discrete manufacturing market.

Read Analyzing MAPICS' Further Steps After Frontstep Part Three: Market Impact

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Analyzing MAPICS' Further Steps After Frontstep Part Two: More Recent Events
P.J. Jakovljevic 10/11/2003 12:00:00 AM
MAPICS remains a customer-focused organization with the mantra of helping customers in select verticals become world-class manufacturers.

Read Analyzing MAPICS' Further Steps After Frontstep Part Two: More Recent Events

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Analyzing MAPICS’ Further Steps After Frontstep
P.J. Jakovljevic 10/10/2003 12:00:00 AM
The former staunch IBM AS/400-based ERP supplier to mid-market manufacturing companies, MAPICS, has become quite a larger vendor and with a wider choice of products due to the recent acquisition of Frontstep and its entire product line, which included ERP, CRM, and SCM, on a single Microsoft .NET-based technology platform. However, as the customers from both camps have been uncertain of their provider's strategy, given that a bigger size brings about the need to rationalize multiple products within the same marketplace, after a few months long period of buried heads and brainstorming sessions, MAPICS has lately been engaged in explaining its rationale, as to set many customers' minds at ease.

Read Analyzing MAPICS’ Further Steps After Frontstep

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The Different Evolutionary Stages of ERP and PLM
Jim Brown,Predrag Jakovljevic 10/9/2003 12:00:00 AM
The product development life cycle - innovate, conceptualize, plan, design, procure, produce, deliver, service, and retire - naturally includes multiple people, operating in multiple departments, and typically from multiple companies, each with locations in multiple countries around the world. Solving inherent difficulties that result from managing this complexity are the raison d’être for PLM solutions.

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Trends Affecting Manufacturers and ERP Part Three: Four More Trends
Dr. Scott Hamilton 10/8/2003 12:00:00 AM
The evolution of ERP systems has been driven by the emergence of new business practices and information technologies. These have been supported by the growing maturity of the manufacturing profession, and by the evolving development of commercially available software packages. This is an excerpt from the book, Maximizing Your ERP System.

Read Trends Affecting Manufacturers and ERP Part Three: Four More Trends

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chinadotcom in the "Process" of Acquiring Ross Systems Part Two: Challenges and User Recommendations
P.J. Jakovljevic 10/4/2003 12:00:00 AM
Initial indications are that this is a strategic investment by chinadotcom that will allow Ross Systems to expand its product footprint and capitalize on its process industry expertise. Given the market opportunity for all types of manufacturing in China, chinadotcom will have to resist the temptation to expand a highly focused Ross’ software product to new, unsupported verticals.

Read chinadotcom in the "Process" of Acquiring Ross Systems Part Two: Challenges and User Recommendations

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chinadotcom In The "Process" of Acquiring Ross Systems
P.J. Jakovljevic 10/3/2003 12:00:00 AM
Mid-market process ERP vendor Ross Systems is being acquired by its Chinese distributor, chinadotcom. Unlike some recent acquisitions that are based on the consumption of weaker players to pilfer a customer base, this acquisition appears to provide both parties with solid strategic benefits. This may be an acquisition made of the right reasons - to capitalize on a market growth opportunity.

Read chinadotcom In The "Process" of Acquiring Ross Systems

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