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Enterprise Software Articles - 2007

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.

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6 Specialists, 6 Industry Domains: Trends for 2008 and 2009
Verónica Inoue 12/31/2007 12:00:00 AM
In a survey on upcoming trends in employee management, the Learning Review asked six experts in six major industry domains one simple question: what do you think the main trends in [domain] will be for 2008 and 2009? Here are their answers.

Read 6 Specialists, 6 Industry Domains: Trends for 2008 and 2009

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Your Guide to Enterprise Software Selection: Part Two
Bill Carson 12/28/2007 12:00:00 AM
Enterprise software selection is a risky undertaking. Even after you’ve determined your requirements, the crucial software assessment and negotiation phases are potential minefields. Find out how you can reduce the risk involved in choosing a solution that meets your needs.

Read Your Guide to Enterprise Software Selection: Part Two

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Your Guide to Enterprise Software Selection: Part One
Bill Carson 12/26/2007 12:00:00 AM
Enterprise software selection is a risky undertaking for any organization. Find out how you can reduce the risk with a best-practice approach to assessment, evaluation, and selection—and learn how to reduce the time and cost involved in choosing the right solution.

Read Your Guide to Enterprise Software Selection: Part One

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So What’s the Big Deal with Chemicals?
Olin Thompson,P.J. Jakovljevic 12/24/2007 12:00:00 AM
Due to the inherent challenges of the industry, most chemical companies are still unable to profitably respond to highly variable demand, or to execute predictable product supply strategies.

Read So What’s the Big Deal with Chemicals?

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SaaS-ing the Manufacturing Opportunity
P.J. Jakovljevic 12/14/2007 12:00:00 AM
The software as a service (SaaS) delivery model is here to stay, and most vendors have noticed. Recently, the endorsement for SaaS in the realm of manufacturing enterprise resource planning has come from a veteran vendor and SaaS pioneer.

Read SaaS-ing the Manufacturing Opportunity

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The Quest for the Right Self-service Model: Enterprise Content Management Suite or Integrated Best-of-breed?
Hans Mercx 12/12/2007 12:00:00 AM
Organizations are looking for self-service models to manage their internal and external content. Content management systems are the answer, but then the question becomes which to choose—an all-in-one enterprise content management suite, or an integrated, best-of-breed point solution?

Read The Quest for the Right Self-service Model: Enterprise Content Management Suite or Integrated Best-of-breed?

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Knowledge Management: The Core of Service Resolution Management
P.J. Jakovljevic 12/12/2007 12:00:00 AM
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management software, which helps companies segment and then distribute the information their customers want to know.

Read Knowledge Management: The Core of Service Resolution Management

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The Keys to Effective Project Governance Leadership
Jed Simms 12/10/2007 12:00:00 AM
Project Sponsor.com conducted a three-year research program on project governance. The findings turned up some surprising facts on how project governance is approached and applied in businesses today, and shed some light on what is required for project governance to be effective.

Read The Keys to Effective Project Governance Leadership

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Integrating Customer Relationship Management and Service Resolution Management
P.J. Jakovljevic 12/7/2007 12:00:00 AM
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies need to rely more on inbound (customer-generated) calls than on outbound telemarketing efforts.

Read Integrating Customer Relationship Management and Service Resolution Management

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Data Governance: Controlling Your Organization’s Mission-critical Information
Lyndsay Wise 12/4/2007 12:00:00 AM
Controlling your company’s key information through data governance is more than just good practice—it can make the difference between success and failure at meeting compliance requirements and at arming your organization with a competitive edge.

Read Data Governance: Controlling Your Organization’s Mission-critical Information

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