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Enterprise Software Articles - 2008

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.

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Is Your Enterprise Application on a Road to Nowhere?
Dan Matthews 10/8/2008 12:00:00 AM
Consolidation is a well-documented trend and is to be expected in the market for enterprise applications. This article outlines the evolution of the enterprise software market. Specifically, it focuses on the revolutionary technology known as service-oriented architecture (SOA).

Read Is Your Enterprise Application on a Road to Nowhere?

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A Lexicon for Customer Relationship Management Success
Glen Petersen 9/29/2008 12:00:00 AM
Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms do not provide the vocabulary for concrete action and measurable expectations. Thus, CRM is perceived to be about intangibles, and is approached with a let's-hope–for-the-best mentality.

Read A Lexicon for Customer Relationship Management Success

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Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM
Larry Blitz 9/29/2008 12:00:00 AM
For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these three modules in our CRM Evaluation Center were given equal weight and priority. In other words, no area of functionality was treated as being more important than any other.

Read Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM

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Accounting for SMB Showdown
Larry Blitz 9/24/2008 12:00:00 AM
I'm Larry Blitz, editor of TEC's Vendor Showdown series. Today's Showdown pits two major enterprise resource planning (ERP) and accounting for small to midsized business (SMB) vendors against each other, head-to-head: Exact Software North America (a division of Exact Software) and Infor.

Read Accounting for SMB Showdown

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Project-oriented versus Generic GL-oriented ERP/Accounting Systems
P.J. Jakovljevic 9/24/2008 12:00:00 AM
Caught between big-vendor ERP offerings requiring heavy customization, and off-the-shelf project management solutions that are easily outgrown, project-oriented organizations have special accounting needs. Find out more about those needs, along with recommendations for what solutions you should be taking a closer look at.

Read Project-oriented versus Generic GL-oriented ERP/Accounting Systems

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The Web-based Sales Portal—A Catalyst for Business Transformation
B.K. Mahesh,Noorani Subramanian Hariharan 9/15/2008 12:00:00 AM
A sales portal is one of many tools that can be used to help transform a business, especially a consumer packaged goods company. In this article, key structural and functional elements, as well as the advantages of implementing and effectively using a sales portal, are discussed.

Read The Web-based Sales Portal—A Catalyst for Business Transformation

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Manufacturing Software for an Integrated Steel Plant
Ashfaque Ahmed 9/10/2008 12:00:00 AM
Manufacturing processes for an integrated steel plant typically encompass three distinct types of manufacturing: flow manufacturing, process manufacturing, and mill manufacturing, meaning that such a plant is effectively a mixed-mode manufacturer. Software systems for these manufacturers' diverse needs are of critical importance. Learn about specific software capabilities you should be looking for.

Read Manufacturing Software for an Integrated Steel Plant

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Can ERP Speak PLM?
Jim Brown 9/5/2008 12:00:00 AM
Because product lifecycle management (PLM) offers a host of benefits to manufacturers, it has become one of the fastest growing categories of enterprise applications. But a PLM system needs to work hand-in-hand with an enterprise resource planning system, so how can an organization integrate these two enterprise applications, which "speak" in different languages?

Read Can ERP Speak PLM?

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Service Level Agreements for Manufacturers and Software Vendors in the Supply Chain
David Bourque 9/1/2008 12:00:00 AM
Supply chains are very complex, as is discrete manufacturing and the software that addresses its needs. To ease the complexities, service level agreements are developed so that all parties involved remain on the same page and product delivery is facilitated.

Read Service Level Agreements for Manufacturers and Software Vendors in the Supply Chain

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Human Resources for Small to Medium Businesses
Jeff Spitzer 9/1/2008 12:00:00 AM
When small to medium businesses shop around for a human resources (HR) solution, their main considerations are whether to go for a hosted or non-hosted solution, or to simply outsource HR functions altogether. It’s important to know the advantages and disadvantages of each before making a selection.

Read Human Resources for Small to Medium Businesses

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