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Evaluation Centers
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Enterprise Software Articles - 2009
Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.
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Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+
Larry Blitz 5/15/2009 12:00:00 AM
I’m Larry Blitz, editor of TEC’s Vendor Showdown series. Today’s Showdown compares two popular mid-market CRM solutions, Microsoft Dynamics CRM and NetSuite CRM+, head-to-head. I hope you find this showdown helpful and informative. I invite your comments and questions at showdown@technologyevaluation.com.
Read Welcome to the CRM Showdown: Microsoft Dynamics CRM vs. NetSuite CRM+
Three Ways ERP Can Help Manage Risk and Prevent Fraud
Thomas Schiesl 5/6/2009 12:00:00 AM
If enterprise resource planning (ERP) isn't properly implemented to manage risk, your organization may face loss due to fraud or other hazards. Take advantage of ERP's capacities for role-based security, on both the business and the IT sides of your processes.
Read Three Ways ERP Can Help Manage Risk and Prevent Fraud
What's Holding Back Online Appointment Booking?
Donatello Bianco 5/1/2009 12:00:00 AM
False myth and common misconceptions are preventing hospitals and clinics from adopting online appointments.
Read What's Holding Back Online Appointment Booking?
A Road Map to Electronic Medical Record System Implementation
Jeff Spitzer 5/1/2009 12:00:00 AM
It’s crucial to define the scope of an electronic medical system implementation, as well as to outline each stage of the project and the resources that will be needed. A failed implementation will paralyze the operational capabilities of a health care organization, but the right methodology will help ensure a successful implementation.
Read A Road Map to Electronic Medical Record System Implementation
Business Intelligence: Its Ins and Outs
Mukhles Zaman 4/29/2009 12:00:00 AM
In today's highly competitive business climate, the quality and timeliness of business information for an organization is not only a choice between profit and loss, it is a question of survival or bankruptcy. No business organization can deny the inevitable benefits of business intelligence.
Read Business Intelligence: Its Ins and Outs
Business Performance Management Basics: An Overview of Business Performance Management and Its Benefits to the Organization
Lyndsay Wise 4/27/2009 12:00:00 AM
Business performance management (BPM) includes setting key performance indicators, using data mining to discover data patterns and using software to help drive business decisions and develop corporate strategy. For an organization, there are many benefits to implementing a BPM solution.
Read Business Performance Management Basics: An Overview of Business Performance Management and Its Benefits to the Organization
Weather the Recession with Project ERP
Bill Leedale 4/20/2009 12:00:00 AM
There’s a notable difference between management by project and project management. By using project-centric software, organizations can implement the former and better address how to supply on-going demand, allowing them to better weather the recession and optimize their position during the recovery.
Read Weather the Recession with Project ERP
The Business Model for the 21st Century Is Project-centric
Thomas Petersson 4/20/2009 12:00:00 AM
Cost, time, resources, cash, and risk have always been the basics of project management. But as business as a whole becomes more project- rather than process-oriented, management technologies must in turn become more project-centric.
Read The Business Model for the 21st Century Is Project-centric
How to Measure Customer Satisfaction
Murali Chemuturi 4/13/2009 12:00:00 AM
Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating. Obtaining a realistic measure of customer satisfaction involves computing a metric based on a composite customer satisfaction rating system.
Read How to Measure Customer Satisfaction
The G-word: Do Businesses Touting Green Really Practice What They Preach?
Paloma Somohano 3/30/2009 12:00:00 AM
The word “green” these days is everywhere—especially in business. However, it’s difficult to know whether the environmental concerns of these businesses are sincere. Are their so-called “green practices” truly focused on the protection of the environment, or are they a profit-driven marketing initiative?
Read The G-word: Do Businesses Touting Green Really Practice What They Preach?
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