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Enterprise Software Articles - 2012

Get insight into industry developments, market trends, vendors, products, business processes, and more, with articles written by our analysts and other industry experts.

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2012

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Saba Software: Figuring Out Social Talent Management
PJ Jakovljevic 8/7/2012 12:00:00 AM
For years, Saba Software has been helping companies transform enterprise-wide learning and how people do their work. In this article, principal TEC analyst P.J. Jakovljevic shows you how Saba’s people-centric systems enable organizations to mobilize, inspire, and engage their people to develop new strategies and initiatives, and cultivate individual and collective know-how to effectively compete and succeed in the marketplace.

Read Saba Software: Figuring Out Social Talent Management

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Dassault’s Consumer Experience Management, Virtually Yours
Gabriel Gheorghiu 7/26/2012 12:00:00 AM
Product lifecycle management (PLM) for retail and consumer packaged goods (CPG) is usually seen as a lighter version of more complex systems used by manufacturing companies to design sophisticated industrial products. Dassault Systèmes is one of the few vendors to offer PLM solutions that specifically address customer experience in retail. In this article, TEC analyst Gabriel Gheorghiu shows you how retailers can use the Dassault Systèmes solution for customer experience.

Read Dassault’s Consumer Experience Management, Virtually Yours

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Bite-sized Apps—A New Trend in Enterprise Software
P.J. Jakovljevic 7/13/2012 12:00:00 AM
TEC principal analyst P.J. Jakovljevic reviews the latest offerings from UNIT4 and SYSPRO, which appear to mark a new trend in enterprise software—small, focused, “bite-sized” applications to extend enterprise resource planning (ERP) systems. The fact that their price and footprint are well defined give them broad appeal. Read this article to learn more.

Read Bite-sized Apps—A New Trend in Enterprise Software

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JD Edwards ERP Products Thriving under Oracle
P.J. Jakovljevic 6/29/2012 4:50:00 PM
TEC principal analyst P.J. Jakovljevic reviews the history and success of JD Edwards product lines as part of Oracle’s applications portfolio. Oracle has allowed the JD Edwards division to retain those traits that make it different (e.g., its modesty and no-nonsense treatment of its customers), and it remains a strong independent voice within the Oracle Applications community. Read this article for more.

Read JD Edwards ERP Products Thriving under Oracle

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The “Case-by-case Syndrome”: How to Make Sure Your New Business Processes Don’t Lead to a Nasty Case of Exception Management
Jorge García 6/29/2012 11:26:00 AM
Have you ever shelved a business process because it was getting too complex? Or because you felt like you were dealing with an “exceptional” situation? According to TEC analyst Jorge García, you may be suffering from “case-by-case” syndrome—and it’s holding your business back. Read this article to find out why business processes are so important, and how to build them the right way.

Read The “Case-by-case Syndrome”: How to Make Sure Your New Business Processes Don’t Lead to a Nasty Case of Exception Management

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Benefits and Pitfalls of Gamification for Consumer Marketing
Gabriel Gheorghiu 6/14/2012 9:48:00 AM
Companies are always looking for ways to attract new customers and retain existing ones. One way to spur interest in their offerings is to apply the principles of games to their sales and marketing strategies. But this is can be tricky. In his article, TEC CRM analyst Gabriel Gheorghiu walks you through the benefits and pitfalls of “gamification,” and offers up some guidelines for ensuring that it brings you the desired results.

Read Benefits and Pitfalls of Gamification for Consumer Marketing

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JDA FOCUS 2012: A Real-time Cloud to Serve the “Connected Consumer”
PJ Jakovljevic 6/11/2012 10:11:00 AM
It seems JDA Software, a leading supply chain management (SCM) solution vendor, is just a short step away from being able to manage the entire SCM process. Focused on the retail industry, JDA helps retailers satisfy “connected, always-on” consumers. TEC principal analyst P.J. Jakovljevic recaps JDA FOCUS 2012, which highlighted the vendor’s aggressive move into the cloud.

Read JDA FOCUS 2012: A Real-time Cloud to Serve the “Connected Consumer”

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Discussing E2open’s Pre-IPO State of Affairs
P.J. Jakovljevic 6/7/2012 1:54:00 PM
Today’s businesses are complex. No longer are supply chains linear—but they involve dynamic trading partner networks across the globe. E2open caters to this extended business network by delivering SCM applications on its cloud-based platform that enable its customers and their trading partners to gain visibility and collaboration across their multi-tier supply chain. Get the details in TEC principal analyst P.J. Jakovljevic’s article.

Read Discussing E2open’s Pre-IPO State of Affairs

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25% Less Learning Time? Find the Right Approach to Training
Hugh R. Alley 6/7/2012 11:53:00 AM
A key challenge in software implementation is getting the end users up to speed with a new system. Training just doesn’t seem to work—or is not fast enough. But what if you could learn how to use a new software in 25% less time, using a method has been around for more than half a century? Find out why the Training Within Industry (TWI) approach works, and how you can use it today to swiftly train your people to use new software.

Read 25% Less Learning Time? Find the Right Approach to Training

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QAD Explore 2012: Only Good Things Can Come from Talking to the Customer
PJ Jakovljevic 6/4/2012 5:29:00 PM
As a seasoned provider of enterprise applications for manufacturing companies, QAD knows the importance of listening to its clients. In fact, the company has created a customer engagement program to help its customers align their business processes to their strategic business goals. Get the details on this program, as well as a full update from the QAD Explore 2012 user conference in P.J. Jakovljevic’s latest article.

Read QAD Explore 2012: Only Good Things Can Come from Talking to the Customer

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